ASHLEY JORDAN MANGAN
Burlington,VT
Summary
Sales professional with proven track record in driving business growth and client satisfaction. Adept in developing and implementing sales strategies that align with organizational goals. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in client relationship management and strategic planning, embodying reliability and results-oriented focus.
Overview
14
14
years of professional experience
Work History
Sales Lead
Alpine Shop VT
South Burlington, VT
10.2025 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Optimized inventory management to meet sales demand without overstocking.
- Trained new employees on customer service, money handling and organizing strategies.
- Set and achieved company defined sales goals.
Brand Ambassador
Split Spirits
Middlebury, VT
10.2024 - Current
- Manage and maintain tasting room, educate and engage consumers about our brand, host tasting events, create cocktail menus
- Trained new team members on brand messaging and promotional techniques to ensure consistency.
- Developed and executed brand engagement strategies to enhance product visibility and customer loyalty.
- Organized and facilitated events to promote brand awareness, driving community engagement initiatives.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured strict adherence to maintain state, local and federal laws
General Manager
ArtsRiot
Burlington, VT
11.2024 - 06.2025
- Daily operations, manage bar budgets, track revenue, inventory management, staffing, payroll, menu planning, customer service, develop marketing strategies
- Led operational strategy to enhance customer engagement and satisfaction.
- Developed training programs to mentor staff, fostering a culture of continuous improvement.
- Directed financial planning and budgeting initiatives to maximize profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Ensured strict adherence to state, local and federal laws
Farmers Market/Events Coordinator
Wild Hart Distillery
Shelburne, VT
01.2023 - 11.2023
- Management of all markets and special events, merchandising, marketing, advertising, social media planning, manufacturing, customer relations
- Coordinated production schedules to optimize workflow and resource allocation.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Contributed to a positive team culture by fostering open communication and providing constructive feedback to colleagues.
- Ensured strict adherence to state, local and federal laws
Esthetician
The Mini Spa VT
Burlington, VT
02.2014 - 08.2015
- Skin treatments, makeup, product inventory, retail sales, coordinating services, promotions/marketing
Esthetician
MD Cosmetics
Burlington, VT
01.2012 - 10.2012
- Chemical Peels, microdermabrasion, customer service, retail
- Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
- Maintained cleanliness and organization of treatment areas, adhering to health and safety standards.
- Educated clients on proper skincare routines and product usage to enhance treatment results.
Education
License - Esthetics
Salon Professional Academy
Williston, VT01.2009
No Degree - Fashion Merchandising
Laboratory Institute of Merchandising
Manhattan, NY01.2008
Skills
- Branding
- Event management experience
- Marketing
- Staff training
- Sales
- Team leadership qualities
- Customer service
- Onboarding processes
- Work authorizations
- Procedure training
Timeline
Sales Lead
Alpine Shop VT
10.2025 - Current
General Manager
ArtsRiot
11.2024 - 06.2025
Brand Ambassador
Split Spirits
10.2024 - Current
Farmers Market/Events Coordinator
Wild Hart Distillery
01.2023 - 11.2023
Esthetician
The Mini Spa VT
02.2014 - 08.2015
Esthetician
MD Cosmetics
01.2012 - 10.2012
License - Esthetics
Salon Professional Academy
No Degree - Fashion Merchandising
Laboratory Institute of Merchandising