Ashley Llorens
Los Angeles,CA
Summary
Detail-oriented clerk with proven history of streamlining processes and delivering valuable administrative support. Prioritizes deadline adherence with timely responses to complex production concerns. Successful in problem-solving and critical thinking quickly and effectively. Dedicated to detail-oriented inspections and top-of-the-line quality control.
Overview
8
8
years of professional experience
Work History
Lead Bartender
Crypto Arena
03.2018 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Accounts Receivable Analyst
Worldlinkmedia
08.2018 - 05.2020
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Identified, recommended and executed opportunities to enhance accounts receivable and billing processes to meet finance requirements.
Lead Revenue Control Clerk
Pacific Park Amusements
08.2016 - 05.2019
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated closely with other departments to maintain seamless communication during order processing stages.
- Managed high-volume data entry tasks while maintaining strict attention to detail and accuracy standards.
- Increased organization within storage areas by implementing effective labeling systems and maintaining a clean work environment.
- Demonstrated flexibility when adapting to changing procedures or software updates.
- Maintained accurate records, ensuring timely updates and retrieval of documents when required.
Education
High School Diploma -
Westchester Enriched Science Magnet
Los Angeles, CA06.2014
Skills
- Customer Service
- Staff Management
- Suggestive Selling
- Inventory
- Calm and Composed
- Team Management
- Clerical Support
- Administrative Support
- Microsoft Excel expertise
- Data Entry and 10-Key
- Critical Thinking
- Precision and Accuracy
Drone Piloting
In the process of studying drone piloting and all it has to offer. I plan to become certified in the next couple of months.
Timeline
Accounts Receivable Analyst
Worldlinkmedia
08.2018 - 05.2020
Lead Bartender
Crypto Arena
03.2018 - Current
Lead Revenue Control Clerk
Pacific Park Amusements
08.2016 - 05.2019
High School Diploma -
Westchester Enriched Science Magnet
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