To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Event Coordinator
Bridal Wars Event and Festival
2018.08 - Current
Coordinated schedules and timelines for events.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Managed event logistics and operations.
Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Developed creative themes for events and created related activities to engage attendees.
Volunteer Library Clerk
Veeder Elementary School
2014.09 - 2017.06
Sorting and Shelving books.
Maintaining records and sending overdue notices.
Checking in and out various library materials.
Assisting students whenever necessary
Claims Analyst
Albany Medical Center
2008.01 - 2009.09
Medical claim submission and follow up for commercial insurance
No Fault, Worker's Compensation, United Healthcare, Aetna and Cigna Insurance companies
Investigated claim and settlement deals and reviewed coverage determinations
Gathered proper documentation and data to prepare claims for submission
Insurance Clerk
JZ Mann Pediatric Therapy
2006.05 - 2006.12
Medical claim submission, data entry and filing paperwork
Stayed current on HIPAA regulations, benefits claims processing, medical terminology, and other procedures
Inputted data into the system, ensuring that provider coding information and reported services were correct
Efficiently and effectively processed a large volume of medical claims on a daily basis
Data Entry Clerk
Albany County Board of Elections
2005.03 - 2006.04
Answering phones, filing and making appointments
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity
Supported office clerical functions using word processing and other software, email and office machines
Completed data entry tasks with accuracy and efficiency.
Customer Service Representative
Blue Cross Blue Shield
2004.01 - 2005.09
Documented conversations with customers to track requests, problems and solutions
Educated clients on how to navigate company systems and work within established frameworks to obtain desired services
Delivered fast, friendly and knowledgeable service for routine questions and service complaints
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis
Education
Associate of Arts - Liberal Arts And General Studies
Austin Community College
Austin, TX
2023
Individual Studies/ Mortuary Science
Hudson Valley Community College
Troy, NY
2002
Regents Diploma -
Bethlehem Central High School
Bethlehem, NY
2000
Skills
Excellent verbal communication skills
Data entry
Customer/Client relations
Accounts payable and receivable
Event Planning
Scheduling
Time Management
Insurance verification
Electronic medical records
Medical billing
Training and mentoring
Timeline
Event Coordinator
Bridal Wars Event and Festival
2018.08 - Current
Volunteer Library Clerk
Veeder Elementary School
2014.09 - 2017.06
Claims Analyst
Albany Medical Center
2008.01 - 2009.09
Insurance Clerk
JZ Mann Pediatric Therapy
2006.05 - 2006.12
Data Entry Clerk
Albany County Board of Elections
2005.03 - 2006.04
Customer Service Representative
Blue Cross Blue Shield
2004.01 - 2005.09
Associate of Arts - Liberal Arts And General Studies
Austin Community College
Individual Studies/ Mortuary Science
Hudson Valley Community College
Regents Diploma -
Bethlehem Central High School
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