Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley M. Cheeks

Chicago,IL

Summary

Experienced and accomplished professional with a track record of success across wide range of industries. Steeped in the most current human resource practices- possesses exceptional interpersonal, problem-solving and analytical skills to provide progressive advice and expertise to organizations improving business performance. Experienced in all aspects of operations, strategy, structure, and decision- making for today's leaders.

Overview

19
19
years of professional experience

Work History

Principal Consultant

Wavelengths Consulting, LLC
02.2018 - 03.2023
  • Evaluated diverse regional and global systems of 5 major organizations to identify workflow, communication, and resource utilization issues.
  • Provided consulting and coaching to leadership and advised on complex people and organizational matters; ensured that there was alignment between people management strategies and existing organizational policies and procedures.
  • Gathered process and operational information, organized points, and analyzed trends to provide current and useful information in support of business decision-making.
  • Liaised with C-suite leadership to implement new procedures and corrective actions to improve quality.
  • Helped lead optimization of the company’s performance management program using a full-cycle talent management approach including onboarding, development, performance management, and total rewards.

Manager of People Operations- Security Division

Cook County Government
01.2021 - 10.2021
  • Established performance goals for employees and provided feedback on methods for reaching those milestones, while setting aggressive targets for them to drive company success and strengthen motivation.
  • Maintained timely, frequent, and relevant risk management communications with direct, or cross-functional, managers, business partners, or other leadership to optimize preventative strategies for the department.
  • Oversaw the safety of guests, employees, and assets by enforcing and regulating security policies and procedures and monitoring and maintaining city and state-wide security systems.
  • Engaged in areas training, safety demonstrations, consumer/patron awareness, departmental branding, and acquisition initiatives to raise awareness for continuous improvement and revenues.
  • Enhanced profitability by developing streamlined ways of producing vital governmental records by utilizing data-based marketing techniques and strong compliance metrics.

Uber Freight, Account Management- Outreach

Populus Group
09.2017 - 02.2018
  • Tracked statistical information for the department and compiled data into reports submitted to management according to rigorous timetables.
  • Collaborated with partners to ensure compliance with load boards, freight management issues, performance assessment, and strategies.
  • Utilized the Transportation Management System to track the lifecycle of a load order while navigating customer error corrections including the process flow for new suppliers.
  • Assisted with detention escalations by performing as the subject matter expert and building daily case management tactics into this process.

Administrator

Illinois State Board Of Education- Charters
07.2009 - 06.2019
  • Strategic planning and support for assessment, development, and implementation of the institution's initiatives, policies, and procedures while upholding and sustaining positive working relationships with stakeholders and partners.
  • Managed student outcomes and teams charged with programming development- to provide leadership, guidance, and support to the client while meeting each school's mission and vision efforts.
  • Supervised educational, safety, and student support programs through cross-departmental collaboration, including external partners and community partnerships.
  • Facilitated and supported charter school principals' development of their continuous improvement Work Plan, including providing resources and creating strategies to with the change management needed to implement these efforts.

Supervisor of Staff

Fermi National Laboratory
04.2004 - 06.2009
  • Provided leadership and direction to staff and department representatives to ensure services were delivered professionally, were thorough, and aligned with our standards.
  • Oversaw compliance management processes, including reporting analysis, and action planning, and ensures issues are resolved in a timely matter.
  • Managed revenue policies and procedures for account payables, payroll, and coordination with the purchasing department to improve efficient and meet organizational goals.


Education

MBA - Management & Organizational Behavior

Benedictine University
Lisle, IL
12.2023

Skills

  • Business Intelligence
  • Change Management
  • Continuous Improvement
  • Emotional Intelligence
  • Leadership Development
  • Operation Analysis
  • Organizational Development
  • Performance Metrics & Management
  • People Operations
  • Quality Assurance
  • Risk Management
  • Staff Management
  • Strategic Development
  • Training and Development

Timeline

Manager of People Operations- Security Division

Cook County Government
01.2021 - 10.2021

Principal Consultant

Wavelengths Consulting, LLC
02.2018 - 03.2023

Uber Freight, Account Management- Outreach

Populus Group
09.2017 - 02.2018

Administrator

Illinois State Board Of Education- Charters
07.2009 - 06.2019

Supervisor of Staff

Fermi National Laboratory
04.2004 - 06.2009

MBA - Management & Organizational Behavior

Benedictine University

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Ashley M. Cheeks