Years of Educational Professional Experience
Hi, I’m
Ashley Marshall
Tampa,FL
If you can't fly, then run. If you can't run, then walk. If you can't walk, then crawl, but whatever you do you have to keep moving forward.
Martin Luther King, Jr.
Summary
Driven Business Professional aiming to leverage a proven history of managing competing priorities and completing diverse business responsibilities with accuracy and efficiency demonstrated over 10+ years in similar roles.
Overview
8
7
Years of Corporate & Customer Service Experience
Work History
Stafford Municipal School District
Extended Day Program Coordinator
2021.06 - 2023.09 (2 years & 3 months)
Job overview
- Managed after-school program of approximately 200 students and 15 staff members.
- Integrated EZChildTrack Childcare Management system to help streamline and improve program's registration process.
- Worked closely with Business Office to submit payroll, purchase requisitions, and manage program's budget.
- Grossed approximately $200,000 per school year for past two years.
- Responsible for creating and coordinating Fall and Summer programs that included organizing activity and staff schedules.
- Managed Extended Day's website and communication platforms to promote enrollment into program.
Stafford Municipal School District
Administrative Assistant to Assistant Principal
2017.07 - 2023.06 (5 years & 11 months)
Job overview
- Operated under capacity of Administrative Assistant to two Middle School Assistant Principals.
- Coordinated teacher schedules and day-to-day attendance coverage for approximately 50+ teachers.
- Handled time sensitive requests for appointments, phone conferences and calendar events.
- Coordinated & maintained calendar meetings for Assistant Principals.
- Submitted payroll for teachers' extra duty pay.
- Coordinated school events (i.e. Picture day, award ceremonies, end-of-year celebrations) for Middle School of approximately 900 students.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Stafford Municipal School District
Paraprofessional
2015.01 - 2017.07 (2 years & 6 months)
Job overview
- As Instructional Paraprofessional from 2015-2016, delivered personalized educational, behavioral, and emotional support to individual pre-k students to enable positive learning outcomes.
- Oversaw students in classroom of approximately 20, and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- As Receptionist Paraprofessional from 2016-2017, scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
MetLife
Global Operations Processor
2007.01 - 2014.09 (7 years & 8 months)
Job overview
- Extensive experience with data collection including collecting pertinent personal and financial information for payment arrangements and processing approximately 30-40 applications of roughly 20 pages for processing daily.
- Leadership responsibilities included assisting team lead with distribution of work load, updating reports, and moving monies for policy placement as well as testing and training of new systems and procedures.
- Expert organization skills involving creating data spreadsheets for record keeping of daily application processing, analyzing and prepping files for full underwriting risk assessment while upholding point of contact liaison for any application discrepancies and inquiries.
- Worked with multiple systems to collect pertinent data for commissions tracking and payment, existing policies and medical inquiries.
- Appointed “Subject Matter Expert” of department for production along with policy procedures and guidelines.
- Updated and maintained detailed administrative and procedural process to improve accuracy and proficiency.
- Facilitated numerous training sessions with new associates domestically and internationally.
- Second in command for quarterly training calls regarding system changes and updates.
Education
Lamar University , Beaumont, TX
Bachelor of Arts from Liberal Arts And General Studies
08.2018
University Overview
- Area of study- Sociology, Communications, & Family Studies
- Dean's List 2016-2017
- Honor's Society Member
Hillsborough Community College , Tampa, FL
Associate of Arts from Liberal Arts,
Business Operations
05.2011
Skills
- Microsoft Office
- Clerical Support
- Data Entry 45-50 wpm
- Budget & Finance
- Payroll
- Customer Relations
- Excellent Communication
- Leadership Skills
- Training and Development
- Event Organizing
- After-School Care Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Extended Day Program Coordinator
Stafford Municipal School District
2021.06 - 2023.09 (2 years & 3 months)
Administrative Assistant to Assistant Principal
Stafford Municipal School District
2017.07 - 2023.06 (5 years & 11 months)
Paraprofessional
Stafford Municipal School District
2015.01 - 2017.07 (2 years & 6 months)
Global Operations Processor
MetLife
2007.01 - 2014.09 (7 years & 8 months)
Lamar University
Bachelor of Arts from Liberal Arts And General Studies
Hillsborough Community College
Associate of Arts from Liberal Arts,
Business Operations
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