Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Ashley Marshall

Tampa,FL
If you can't fly, then run. If you can't run, then walk. If you can't walk, then crawl, but whatever you do you have to keep moving forward.
Martin Luther King, Jr.

Summary

Driven Business Professional aiming to leverage a proven history of managing competing priorities and completing diverse business responsibilities with accuracy and efficiency demonstrated over 10+ years in similar roles.

Overview

8

Years of Educational Professional Experience

7

Years of Corporate & Customer Service Experience

Work History

Stafford Municipal School District

Extended Day Program Coordinator
06.2021 - 09.2023

Job overview

  • Managed after-school program of approximately 200 students and 15 staff members.
  • Integrated EZChildTrack Childcare Management system to help streamline and improve program's registration process.
  • Worked closely with Business Office to submit payroll, purchase requisitions, and manage program's budget.
  • Grossed approximately $200,000 per school year for past two years.
  • Responsible for creating and coordinating Fall and Summer programs that included organizing activity and staff schedules.
  • Managed Extended Day's website and communication platforms to promote enrollment into program.

Stafford Municipal School District

Administrative Assistant to Assistant Principal
07.2017 - 06.2023

Job overview

  • Operated under capacity of Administrative Assistant to two Middle School Assistant Principals.
  • Coordinated teacher schedules and day-to-day attendance coverage for approximately 50+ teachers.
  • Handled time sensitive requests for appointments, phone conferences and calendar events.
  • Coordinated & maintained calendar meetings for Assistant Principals.
  • Submitted payroll for teachers' extra duty pay.
  • Coordinated school events (i.e. Picture day, award ceremonies, end-of-year celebrations) for Middle School of approximately 900 students.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Stafford Municipal School District

Paraprofessional
01.2015 - 07.2017

Job overview

  • As Instructional Paraprofessional from 2015-2016, delivered personalized educational, behavioral, and emotional support to individual pre-k students to enable positive learning outcomes.
  • Oversaw students in classroom of approximately 20, and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • As Receptionist Paraprofessional from 2016-2017, scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Completed data entry and filing to keep records updated for easy retrieval.

MetLife

Global Operations Processor
01.2007 - 09.2014

Job overview

  • Extensive experience with data collection including collecting pertinent personal and financial information for payment arrangements and processing approximately 30-40 applications of roughly 20 pages for processing daily.
  • Leadership responsibilities included assisting team lead with distribution of work load, updating reports, and moving monies for policy placement as well as testing and training of new systems and procedures.
  • Expert organization skills involving creating data spreadsheets for record keeping of daily application processing, analyzing and prepping files for full underwriting risk assessment while upholding point of contact liaison for any application discrepancies and inquiries.
  • Worked with multiple systems to collect pertinent data for commissions tracking and payment, existing policies and medical inquiries.
  • Appointed “Subject Matter Expert” of department for production along with policy procedures and guidelines.
  • Updated and maintained detailed administrative and procedural process to improve accuracy and proficiency.
  • Facilitated numerous training sessions with new associates domestically and internationally.
  • Second in command for quarterly training calls regarding system changes and updates.

Education

Lamar University
, Beaumont, TX

Bachelor of Arts from Liberal Arts And General Studies
08.2018

University Overview

  • Area of study- Sociology, Communications, & Family Studies
  • Dean's List 2016-2017
  • Honor's Society Member

Hillsborough Community College
, Tampa, FL

Associate of Arts from Liberal Arts, Business Operations
05.2011

Skills

  • Microsoft Office
  • Clerical Support
  • Data Entry 45-50 wpm
  • Budget & Finance
  • Payroll
  • Customer Relations
  • Excellent Communication
  • Leadership Skills
  • Training and Development
  • Event Organizing
  • After-School Care Management
Availability
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Timeline

Extended Day Program Coordinator

Stafford Municipal School District
06.2021 - 09.2023

Administrative Assistant to Assistant Principal

Stafford Municipal School District
07.2017 - 06.2023

Paraprofessional

Stafford Municipal School District
01.2015 - 07.2017

Global Operations Processor

MetLife
01.2007 - 09.2014

Lamar University

Bachelor of Arts from Liberal Arts And General Studies

Hillsborough Community College

Associate of Arts from Liberal Arts, Business Operations
Ashley Marshall