Ashley McCaster
Brunswick,GA
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
I'm a upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
Work History
Production Worker
Sea Island
Sea Island, GA
06.2024 - Current
- Organized storage areas for efficient retrieval of items when needed.
- Cleaned up work area at end of shift to maintain safe working environment.
- Inspected product quality prior to packaging and shipment.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Kept operations area neat and orderly to minimize obstacles.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Communicated with team members regarding tasks assigned during shift.
- Reported any issues to supervisor immediately for resolution.
- Recognized by management for providing exceptional customer service.
Steward
Sea Island
Sea Island, GA
06.2022 - Current
- Reported any necessary repairs or replacements needed for kitchen equipment.
- Disposed of waste materials in designated containers per health regulations.
- Supported kitchen staff by providing necessary utensils and cookware for meal preparations.
- Adapted to various roles within the kitchen and dining area, demonstrating flexibility and teamwork.
- Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Conducted daily inspections of dishwashing machines and other kitchen equipment for maintenance needs.
- Participated in ongoing training to enhance job skills and knowledge.
- Assisted in the setup and teardown of event spaces, ensuring timely readiness for functions.
Sales Associate
Lowes Home Improvment
Brunswick, GA
01.2020 - 12.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Greeted customers to determine wants or needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Walmart
Brunswick, GA
01.2021 - 06.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Processed credit card transactions quickly and securely.
- Greeted customers to determine wants or needs.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained up-to-date knowledge of store merchandise and policies.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
Education
High School Diploma -
Glynn Academy
Brunswick, GASome College (No Degree) - Business
College of Coastal Georgia
Brunswick, GASkills
- Customer focus
- Documentation
- Tolerances measurement
- Workplace cleanliness
- Team collaboration
Timeline
Production Worker
Sea Island
06.2024 - Current
Steward
Sea Island
06.2022 - Current
Sales Associate
Walmart
01.2021 - 06.2024
Sales Associate
Lowes Home Improvment
01.2020 - 12.2024
High School Diploma -
Glynn Academy
Some College (No Degree) - Business
College of Coastal Georgia
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