Microsoft Excel
Ashley Michelle Gibson
Knoxville,Tennessee
Summary
Veteran Sales Manager with top-level skills in customer service and communication. Likeable personality and customer-focused background coupled with expertise in furthering adult education. Ready to tackle new challenges and build success with exciting organization.
Overview
4
4
years of post-secondary education
20
20
years of professional experience
Work History
Store Manager/Class Instructor
White Fox Beads LLC
Knoxville, TN
03.2006 - 08.2020
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue with Quickbooks.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Decreased learning time by initiating new learning methods and ensuring complete student comprehension.
- Applied various teaching aids to minimize learning gaps and effectively instruct and motivate students.
Carhop/New Hire Trainer
Sonic Drive-In
Maryville, TN
01.2003 - 11.2006
- Maintained professionalism while dealing with high order volumes and quality assurance.
- Balanced orders on trays weighing over 10 lbs and delivered them to cars.
- Memorized orders and maintained 99% accuracy in high-traffic times.
- Maintained clean, sanitized and well-organized food preparation zones.
- Trained new and inexperienced employees to execute tasks in accordance with applicable specifications and procedures.
- Corrected employee behavior that did not reach accepted standards, and recognized performance that met or exceeded those criteria.
Book Department Manager
Hastings Entertainment
Maryville
01.2002 - 09.2003
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Rotated merchandise and displays to feature new products and promotions.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Education
High School Diploma -
West High School
Knoxville, TN 08.1997 - 05.2001
Skills
Maximizing profitability
undefinedSoftware
Microsoft Word
Quickbooks Pro
Adobe Photoshop
Adobe Illustrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Knitting
Reading
Tabletop Roleplaying Games
Volunteering
Social Activism
Quote
Life shrinks or expands in proportion to one’s courage.
AnaÏs Nin
Timeline
Store Manager/Class Instructor
White Fox Beads LLC
03.2006 - 08.2020
Carhop/New Hire Trainer
Sonic Drive-In
01.2003 - 11.2006
Book Department Manager
Hastings Entertainment
01.2002 - 09.2003
High School Diploma -
West High School
08.1997 - 05.2001
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