Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Ashley M.P. Chavis

Rowland,NC

Summary

With multiple talents; however, I am an Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Knowledgeable Dispatcher with 6-7 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls. Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Teacher's Assistant

Southeastern Community Action for Partnership
Lumberton, NC
02.2021 - Current
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Organized student performance and enrichment activities to facilitate learning.

Personal Care Assistant

Sandhills Home Care
Pembroke, NC
09.2008 - Current
  • Followed safe lifting and transferring techniques to transport residents.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted with meal planning to meet nutritional plans.
  • Recorded client status progress and challenges in logbooks and reports.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Provided ongoing compassionate patient care for each client.
  • Educated family members about proper techniques for caring for the client at home.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Followed care plan and directions to administer medications.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Maintained clean and well-organized environment for client happiness and safety.

Dispatcher

Mitchells Wrecker and Rollback Services LLC.
Rowland, NC
11.2010 - 10.2016
  • Recorded and maintained files or records of customer requests, work or services performed.
  • Scheduled loads according to priority and available equipment.
  • Prepared weekly performance reviews for drivers based on their adherence to company standards.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned drivers to appropriate routes based on customer needs.
  • Addressed questions, problems or requests for service or equipment.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Resolved customer complaints related to service issues or delays.
  • Identified locations and needs of callers to accurately send assistance.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Received and dispatched calls for emergency services.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Received or prepared work orders.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Updated records of driver locations, delays, and cancellations.
  • Ordered supplies or equipment to issue to personnel.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Robeson Community College
Lumberton, NC
06-2008

Some College (No Degree) - Early Childhood Education

Robeson Community College
Lumberton, NC

Certification

CPR and first aid: Expires April 2027

Teacher Effective Training: Taken in 2010

References

References available upon request.

Timeline

Teacher's Assistant

Southeastern Community Action for Partnership
02.2021 - Current

Dispatcher

Mitchells Wrecker and Rollback Services LLC.
11.2010 - 10.2016

Personal Care Assistant

Sandhills Home Care
09.2008 - Current

High School Diploma -

Robeson Community College

Some College (No Degree) - Early Childhood Education

Robeson Community College

CPR and first aid: Expires April 2027

Teacher Effective Training: Taken in 2010

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Ashley M.P. Chavis