Summary
Overview
Work History
Education
Skills
LANGUAGES
ADDITIONAL INFORMATION
Certification
Timeline
Generic

ASHLEY N. CASTANEDA

Del Rio,TX

Summary

Ambitious individual with strong organizational and multitasking skills, coupled with an aptitude for technology. Excited to leverage knowledge and skills to tackle any challenge, contribute positively to a dynamic work environment, and drive impactful results through dedication and hard work. Passionate about continuous learning and growth opportunities to excel in career.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Resident Monitor

Dismas Charities
09.2024 - 06.2025
  • Enforced safety protocols, such as conducting regular security rounds and responding to emergency situations.
  • Demonstrated strong communication skills while interacting with diverse populations.
  • Utilized problem-solving abilities to deescalate challenging situations.
  • Conducted activity monitoring through surveillance tools.
  • Responded promptly to requests from residents seeking help with maintenance problems or other issues.
  • Maintained records of incidents and reported them to supervisor on a timely basis.
  • Monitored entrance doors to prevent unauthorized access into the building premises.
  • Conducted weekly inspections of common areas for cleanliness and safety concerns.
  • Enforced rules and regulations to ensure smooth and orderly operation of dormitory programs.
  • Answered telephones, routed calls, and delivered messages to support facility communications.
  • Collaborated with staff to address resident issues.
  • Investigated complaints from residents regarding noise disturbances or other violations of policies and regulations.
  • Managed key distribution system ensuring only authorized personnel are granted access into certain areas.
  • Performed routine check-ins, pat searches, and alcohol screenings.
  • Collected user agreements and meticulously handled all related paperwork.
  • Managed daily office operations to ensure efficient workflow and organization.
  • Assisted in maintaining accurate records using electronic filing systems and databases.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Conducted monthly and weekly searches to identify any contraband.
  • Monitored resident locations using computer systems.
  • Generated digital passes for residents to facilitate outings.

Cash Office Associate

Ross Dress for Less
05.2022 - 09.2024
  • Generated and analyzed daily reports relating to cash deposits and register operations.
  • Processed and maintained currency by completing daily audits of external vault.
  • Prepared bank deposits and change orders in accordance with company policies.
  • Performed regular audits of cash drawers to ensure accuracy of funds at start and close of shift.
  • Efficiently balanced the daily register totals and reconciled discrepancies.
  • Kept work area clean, neat, and orderly throughout the day.
  • Performed general office duties, such as filing, answering telephones, and handling routine correspondence.
  • Prepared and processed payroll information.
  • Compared computer printouts to manually maintained journals to determine if match.
  • Compiled statistical, financial, accounting, and auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable and profits and losses.
  • Managed daily financial transactions, ensuring accuracy and compliance.
  • Processed cash deposits and reconciled discrepancies with precision.
  • Maintained organized documentation for all financial records and reports.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Caregiver

Eden Home Health
01.2020 - 05.2022
  • Assisted residents in activities of daily living to maintain health and dignity.
  • Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
  • Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
  • Prepared meals according to client dietary requirements.
  • Coordinated medical appointments, errands, and social events.
  • Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
  • Coordinated with doctors and registered nurses to develop care plans for clients.
  • Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
  • Provided compassionate support to clients with daily living activities, enhancing overall quality of life.
  • Administered medications and monitored vital signs, ensuring adherence to care plans.
  • Conducted regular assessments of client health status, adjusting care strategies as necessary to maintain wellness.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Developed garden area for residents, enhancing their outdoor enjoyment and activity options.

Education

High School Diploma -

Blended Academy
Del Rio, Tx
07.2019

Skills

  • Time management
  • Safety awareness
  • Documentation skills
  • Security monitoring
  • Multitasking
  • Teamwork and collaboration
  • Organizational skills
  • Professionalism
  • Adaptability
  • Equipment setup
  • Patience and tolerance
  • Reliability and punctuality
  • Security awareness
  • Regulatory requirements
  • Problem-solving
  • Attention to detail
  • Team leadership
  • Verbal and written communication
  • Staff communication
  • Friendly, positive attitude
  • Customer service
  • Computer skills
  • Microsoft, Excel, Word, RAM, TrackTech, R3M

LANGUAGES

Spanish
Fluent

ADDITIONAL INFORMATION

  • Driver License
  • Iss: 2023-04-11
  • Exp: 2031-05-21

Certification

  • CPR Certified
  • Food and Handlers

Timeline

Resident Monitor

Dismas Charities
09.2024 - 06.2025

Cash Office Associate

Ross Dress for Less
05.2022 - 09.2024

Caregiver

Eden Home Health
01.2020 - 05.2022

High School Diploma -

Blended Academy

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