Ashley Griffin
Keystone Heights,FL
Summary
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist
Florida Department Of Corrections
Raiford, FL
02.2019 - Current
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Updated daily log book with information about visitors entering the premises.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Coordinated pick-up and delivery of express mail services.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Residential Counselor
Tacachale
Gainesville, FL
07.2017 - 02.2019
- Administered medications under supervision of a licensed nurse.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Reported changes in patient conditions to registered nurse or physician.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Manager
Beef 'O' Brady's
Starke, FL
01.2014 - 07.2017
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
High School Diploma -
Keystone Heights Junior/Senior High School
Keystone Heights, FL05-2013
Skills
- Administrative Support
- Travel Coordination
- Office Management
- File Management
- Scheduling
- Project Coordination
- Data Entry
- Document Control
Affiliations
- Baking
- Crafting
Languages
English
Professional
Spanish
Elementary
Certification
- CPR
- First Responder
- CAT Operator License
Accomplishments
- High honors 4.0
- Culinary Award (6 years)
References
References available upon request.
Timeline
Receptionist
Florida Department Of Corrections
02.2019 - Current
Residential Counselor
Tacachale
07.2017 - 02.2019
Manager
Beef 'O' Brady's
01.2014 - 07.2017
High School Diploma -
Keystone Heights Junior/Senior High School