Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

ASHLEYNA PENNANT

Forest Park,GA

Summary

Systematic Job Title skilled in executing work orders, verifying shipments and physically loading and unloading items weighing over Number pounds. Detail-oriented and efficient with Number years of experience in logistics, shipping and receiving and general warehouse operations. Certified in Area of Certification.

Efficient Job Title dedicated to safely loading and unloading merchandise and thoroughly examining merchandise for defects or non-conformities. Communicative and team-oriented with Number years of experience in shipping and receiving. Available Number hours per week, including overnights, weekends and evenings.

Overview

13
13
years of professional experience

Work History

Loader/Certifier

Pepsi Beverages
Stone Mountain, GA
02.2022 - Current
  • Operated power jacks, forklifts and Tool to maneuver products on to load trailers and trucks.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
  • Installed protective devices to prevent shifting or damage to items being transferred.
  • Secured products on delivery trucks by performing Type and Type tie-down methods.
  • Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
  • Used wireless radio frequency systems and Type communication devices to communicate with colleagues.
  • Increased storage space by Number% by devising Type inventive stacking methods.
  • Completed daily inventory for all packages being delivered and received with Software and Software.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Arranged items at destination according to customer requests and instructions.
  • Managed warehouse operations and verified proper shipment procedures.
  • Strapped items down over protective padding to secure throughout transportation.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Assembled and filled more than Number shipments per day and prepared all shipping documentation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and Action.
  • Navigated straightest route to reduce mileage on company trucks and speed up delivery.

Warehouse Picker

Pepsi Bottling Group
Stone Mountain, GA
05.2021 - 01.2022
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Compared received packages against shipping documents.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Transported merchandise pallets to move in warehouse.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Unloaded deliveries from trucks in prompt fashion.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.

Ship Clerk

Picker, Amazon, Opa-Locka
Miami, FL
09.2019 - 04.2021
  • Job duties include working in the trailers building walls, working in the palletize area building pallets, scanning and stacking totes for shipment in the transshipment area, working in the flat sort area both inducting and jam clearing, and TDR team duties.
  • Locating merchandise to fulfill picking tickets.
  • Labeling specific inventory types.
  • Following proper loading and safety procedures at all times.
  • Putting deliveries away in the appropriate areas.
  • Stacking deliveries into the delivery vehicle as needed.
  • Scanned products to provide accurate tracking using SSP warehouse management system.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Conducted research to address shipping errors and packaging mistakes.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Operated Type and Type equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Documented cargo movement such and obtained onward movement data.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Drove productivity and process efficiency through Action.
  • Maintained effective and on-schedule delivery of Type and Type packages, identifying and selecting optimal shipping methods to meet targets.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Compiled and maintained important records such as Type, Type and Type data using Software.

Merchandiser/Sales Representative

Pepsi
Pompano Beach, FL
06.2015 - 04.2021
  • Grow sales, market share, product distribution, space allocation, in assigned accounts.
  • Solicit new business to increase volume/new package distribution within the area boundaries.
  • Identify customer sales opportunities and sell and execute promotions, place equipment, and sell sufficient products to address the opportunities.
  • Utilize point-of-purchase materials to stimulate sales.
  • Generate sales by maintaining/increasing shelf facings, and cleaning shelves/rotating products.
  • Serve as key point of contact for all customer inquiries and concerns (deliver customer service).
  • Provide excellent service to assigned accounts and create and maintain goodwill with all customers (e.g., communication, rapport building, attentiveness to customer needs, etc.).
  • Merchandise product sections and build displays to stimulate sales.
  • Complete required paperwork in an accurate, legible, and timely manner.
  • Utilize hand held devices to input/write orders.
  • Regular, reliable, predictable attendance.
  • Monitored customer order process and addressed customer issues.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Cold-called leads and closed large number of new sales over several months.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Expanded customer base and boosted profit within product line.
  • Exceeded goals for new accounts in single sales cycle.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Implemented brand marketing and sales campaigns.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
  • Documented customer interactions using SalesForce to capture data in processing system.
  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Executed direct sales from manufacturers to customers to improve profitability within retail environment.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
  • Planned annual customer outreach events to strengthen brand initiatives and maximize outreach.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Automated contact management system, resulting in better client organization and goal alignment.
  • Created and executed reorganization plan, training and development programs and implemented process improvements.
  • Minimized process lags through strategic sourcing and customer expectation management.
  • Maintained book of business valued at $Amount.
  • Revitalized product revenues to over $Amount in Timeframe.

Customer Service, Cashier/Inventory

Wal-Mart
Cooper City, FL
12.2010 - 06.2015
  • Greeted customers entering the store, and assisted customers with selection and combination of accessories.
  • Totaled customer selection, processed payment, balanced cash drawers, and maintained records related to sales.
  • Took inventory, identified items to be reordered or replenished, and sorting store merchandise for display.
  • Unpacked and marked store items using labeling equipment, and stocked and arranged display shelves.
  • Maintained knowledge of current sales and promotions, and policies regarding exchanges.
  • Watched for and recognized security risks and thefts.
  • Delivered Results.
  • Recognized by walk-in customers for excellent customer service and knowledge of store product locations.
  • Demonstrated strengths in selling services to clients, and converted new customers to loyal return customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed Timeframe stock inventories to identify and address issues negatively impacting controls.
  • Coordinated, collected and maintained vendor and organizational records.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Utilized Software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Checked prices and calculated totals for accurate invoice processing.
  • Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
  • Managed inventory team to achieve optimal productivity and inventory control.
  • Performed data entry and completed proper paperwork.
  • Recorded adjustments, pallet audits and tracked discrepancies.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Developed master production schedule to satisfy production demand while carrying minimum active inventory for just-in-time manufacturing.
  • Adapted to shifting customer demands by strategically implementing and updating purchasing procedures.
  • Reviewed and analyzed forecast data to determine and address inventory needs.
  • Completed physical inventory counts each month.
  • Increased traceability of cargo through documentation and use of remote tracking systems.
  • Created timetables and production commitments using data from sales forecasts.
  • Created production forecasts and plans based on sales forecasts, historical usage and product trends.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
  • Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.
  • Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
  • Strategized, introduced and updated purchasing procedures and objectives to adapt to shifting customer demand.
  • Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Verified contents of inventory loads against Bills of Lading.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Recorded information, shortages and discrepancies to keep records current and accurate.

Education

Diploma -

Hallandale Adult Community Center
Hallandale, FL

Skills

  • Cash handling
  • Clients
  • Excellent customer service
  • Customer service
  • Delivery
  • Filling
  • Inventory
  • Market
  • Materials
  • Money
  • Policies
  • Rapport
  • Safety
  • Sales
  • Selling
  • Scanning
  • Supervisor
  • Route planning
  • Shipping coordination
  • Quality assurance
  • Package preparation
  • Data evaluation
  • Carrier relations
  • Training & Development
  • Time management
  • Leadership
  • Active listening
  • Relationship building
  • Microsoft Office
  • Multitasking
  • Microsoft Outlook
  • Visual Inspections
  • Google Docs
  • Quality Assessment and Assurance
  • Loading Dock Operations
  • Work Order Following
  • Standards Compliance
  • Container Tagging and Marking
  • Microsoft Excel
  • Cargo Sorting
  • IBM Notes
  • Hand and Power Tool Operation
  • Colleague Communication
  • Replacing Hoses
  • Damage Prevention
  • CNC and Manual Equipment
  • Handheld Computer Device Software
  • Conveyor Systems
  • Heavy Machinery Operation
  • Reading Comprehension
  • Loader Cranes
  • Critical Thinking
  • Equipment Repair
  • Warehouse Operations
  • Vendor Relationships
  • Basic Mathematical Calculations
  • OSHA Requirements
  • End Cap Placement
  • Materials Storage
  • International Shipments
  • Corrective Actions
  • Inventory Organization
  • Shipment Procedures
  • Customer Needs Assessments
  • Job Specifications
  • Pallet Jack Operation
  • Power Hoists
  • Packaging Engineering
  • Operational Efficiency
  • Securing Materials
  • Track Loaders
  • Securing Cargo
  • Monthly Audits
  • Electrical Power Safety
  • Quality Control Analysis
  • Social Perceptiveness
  • Load Security and Guidance
  • Container Packing and Repacking
  • Learning Strategies
  • Storage Area and Container Cleaning
  • Tool and Supply Organization
  • Power Washing
  • Gravel Shoveling
  • Machine Control Software
  • Loose Materials Movement
  • Operations Analysis
  • Judgment and Decision-Making
  • Adaptable to Changing Needs
  • Palm OS
  • Systems Analysis
  • Time Management
  • ERP and SAP
  • Deadline Meeting
  • Rate Control
  • Production Documentation
  • Cash handling
  • Cash handling
  • Management of Financial Resources
  • Equipment Parts Replacement
  • Bracing, Padding and Strapping
  • Protective Equipment Use
  • Materials Handling Safety Training
  • Operation Monitoring
  • Equipment Selection
  • First Aid Certification
  • Sheet Banding
  • Yard Operations Support
  • Active Listening
  • Supply Chain Management
  • Storage Area Maintenance
  • Problem-Solving
  • SAP
  • Mechanics
  • Electricity
  • Monitoring
  • Speaking
  • Mathematics
  • Facetime
  • Instructing
  • Installation
  • Coordination
  • Negotiation
  • Persuasion
  • Physical Strength and Stamina

Timeline

Loader/Certifier

Pepsi Beverages
02.2022 - Current

Warehouse Picker

Pepsi Bottling Group
05.2021 - 01.2022

Ship Clerk

Picker, Amazon, Opa-Locka
09.2019 - 04.2021

Merchandiser/Sales Representative

Pepsi
06.2015 - 04.2021

Customer Service, Cashier/Inventory

Wal-Mart
12.2010 - 06.2015

Diploma -

Hallandale Adult Community Center

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ASHLEYNA PENNANT