ASHLEY NICHOLE DOZIER
Aurora,CO
Summary
Focused Administrator with track record of success in field, attention to detail and proactive mindset. Committed to maintaining productive and quality-driven environment with outstanding communication and multitasking abilities. Conscientious, hardworking and excels at multitasking in fast-paced environments. Flexible and adaptable to changing priorities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Finacial Administator
Advantage Solutions
Irvine, CA
03.2023 - Current
- Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records. Assist with repayments, receivables, and collections. Process invoices and billing.
- Maintain efficient forms management process through consistent application and training.
- Administer process for providing Sales Team with accurate and timely promotional contracts.
- Maintain Claims, Deductions & promotional materials utilizing ECM (Company's Document Management System)
- Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team.
- Interface with Customers and Clients to ensure outstanding customer service
- Assist Sales Team in coordinating events and creating sales presentations
Fraud Auditor
Universal Lending Corporation
Denver, Colorado
01.2014 - 11.2022
- Ensure compliance of every loan that had the possibility of going into closing and searching for areas of concern that could be fraudulent
- Review records for appropriate use of Social Security Numbers
- Past foreclosures or properties that are still owned
- Searching for undisclosed financial obligations
- Review W2's and tax transcripts to make sure that they are accurate and not fraudulent
- Utilization of search tools CoreLogic Loan Safe, Lexis Nexis, county records, credit report, bankruptcy documents, foreclosure documents, divorce decrees, and parental financial agreement.
Set Up Processor
Universal Lending Corporation
Denver, Colorado
03.2012 - 01.2014
- Performing a variety of tasks on mortgage loan files
- Input into system of record, completion of preliminary checklists, preliminary email communication with the loan officer and borrower
- Confirming receipt of all required documentation
- Confirming all needed vendor generated reports have been ordered and general assistance to the processing staff.
Pipeline Integrity Specialist
Universal Lending Corporation
Denver, Colorado
08.2011 - 03.2012
- Ensure loan pipelines are in compliance with regulatory and corporate policies
- Which includes: Active/Inactive Pipelines, Adverse Action Pipeline, Adverse Action without 3 Day Disclosures Pipeline, Adverse Action within 30 days, Terminating LO Pipeline Clean-up
- Keep abreast of regulatory changes as they pertain to pipeline management.
Closing Assistant
Universal Lending Corporation
Denver, Colorado
06.2009 - 08.2011
- Accurately complete pre-close audit review in a timely fashion utilizing closing checklist
- Audit all applicable closing documents and systems for accuracy
- Prioritize deadlines and requests of closers
- Audit closing calendar requests to validate Closing Document Request form and all required documentation has been provided
- Add loans to the closing calendar for initial figures
- Perform other miscellaneous duties as assigned.
Education
Bachelor of Arts - Sociology With A Concentration In Criminology
Colorado State University
05.2012
Skills
- LoanSafe
- Lexis Nexis
- Microsoft Office
- Excel
- High Radius
- Soar
- Communicative
- Independence
- Prioritization
- Problem Identification
- Observation
- Critical Thinking
Certification
Girl Scouts Of America Gold Award, 2007
Timeline
Business Finacial Administator
Advantage Solutions
03.2023 - Current
Fraud Auditor
Universal Lending Corporation
01.2014 - 11.2022
Set Up Processor
Universal Lending Corporation
03.2012 - 01.2014
Pipeline Integrity Specialist
Universal Lending Corporation
08.2011 - 03.2012
Closing Assistant
Universal Lending Corporation
06.2009 - 08.2011
Bachelor of Arts - Sociology With A Concentration In Criminology
Colorado State University
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