ASHLEY PEEPLES JOHNSTON
Yazoo City,MS
Summary
Well-trained clerical and customer service professional with a solid background in healthcare and administrative settings. Professional demeanor and telephone etiquette with exceptional people skills and well-organized nature. Successful at operating in fast-paced environments to handle any administrative need. I recently graduated from Holmes Community College with an associate in applied science with certification in medical billing and coding and medical office technologies.
Overview
11
11
years of professional experience
8
8
Certifications
Work History
Administrative Support Assistant III/ TB Clerk
MSDH YAZOO/MADISON COUNTY
04.2015 - Current
- Verified, updated, and entered patient information into system for check in
- Scanned incoming documentation
- Verified eligibility and entered insurance information
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members
- Scheduled and confirmed appointments
- Entered data in ERS software to keep records of TB information
- Handled payment processing and provided customers with receipts and proper bills and change
- Maintained inventory in supply closet to prevent shortages.
Activities Director
MARTHA COKER GREENHOUSES
09.2014 - 11.2014
- I was responsible for planning and assisting with activities and events for elders in 6 different houses
- I sorted mail for all the houses and delivered to each elder daily
- I planned a monthly calendar and newsletter with activities scheduled for elders to participate in daily
- Kept activities spaces organized, clean and tidy
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections
- Remained alert to conditions interfering with the safety and well-being of residents involved in activities
- Maintained adequate supplies to meet activity needs
- Used one-on-one meetings and small groups to engage residents in facility life
- Charted resident responses, progress to approaches used, and reported abnormal signs and symptoms to medical care professionals on staff
- Coordinated musical guests, movies and other types of resident entertainment
- Organized special trips for residents and accompanied groups throughout each excursion
- Visited with residents to provide sensory stimulation and reality orientation.
Key Holder/Sales Associate
PALM BEACH TAN
06.2014 - 09.2014
- Maintained store and maintained appearance
- Signed for incoming shipments in manager's absence
- Connected with customers daily to understand needs, aid and collect feedback to optimize operations
- Maintained knowledge of current sales, promotions and policies and answered customer questions
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels
- Greeted clients, showed to tanning facilities and educated on usage
- Stayed up to date on latest tanning trends and recommended updates to facilities and treatment plans
- Cleaned and sanitized tanning beds and rooms
- Opened and closed salon hung up promotional signs and scheduled equipment maintenance.
Medical Assistant/Front Desk/Scribe
JACKSON NEUROSURGERY CLINIC
07.2012 - 05.2014
- Input details about patient histories, physical examinations, medications, and other information into electronic charts
- Received dictation and created high-quality documents
- Followed clinicians throughout shift in high-volume, busy environments
- Maintained understanding of all active patients in order to facilitate workflow
- Reviewed account information to confirm patient and insurance information is accurate and complete
- Interpreted medical terminology and pharmacological information to translate information into coding system
- Retrieved physician correspondence from dictation and made edits when necessary
- Reconciled clinical notes, patient forms, and health information for compliance with HIPAA rules
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Scheduled appointments for patients via phone and in person
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures and physician's instructions
- Organized charts, documents and supplies to maintain team productivity
- Efficiently performed insurance verification and pre-certification and pre-authorization functions
- Positioned patients to most effectively orient ultrasound equipment
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment for steroid injection
Education
ASSOCIATE OF APPLIED SCIENCES - undefined
Holmes Community College
Goodman, MS05.2023
High School Diploma - undefined
Manchester Academy
Yazoo City, MS05.2002
Skills
- Clerical Functions
- Appointment Scheduling
- Word Processing Software
- Epic Systems
- Attention to Detail
- Patient Medical Records Maintenance
- Data Entry
- Time Management
- Patient Admission Documents Processing
- Microsoft Excel
- Medical Terminology
- Medical Transcription
- Electronic Health Record Applications
- Patient Information Verification
- Data Collection
- Google Chrome
- Administrative Duties
- Spreadsheets
- Advanced MS Office Suite Knowledge
- Documentation
- Business Correspondence
- Database Organization
- Excel Spreadsheets
- Customer Service
- Microsoft Office
- Prioritizing Patients
- Administrative Procedures
- Customer Experience
- Customer and Client Relations
- Office Supplies and Inventory
- Document Retrieval
- Critical Thinking
- Google Gmail
- Office Equipment Maintenance
- Complex Problem-Solving
- Performance Improvement
- Records Management
- Insurance Eligibility Verifications
- Grammar
- Reading Comprehension
- Data Entry Documentation
- Records Management Systems
Certification
CPC/AAPC
HIPAA
FEMA
TB
CPR
EPIC
ACT National Career Readiness Certificate
MESA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Timeline
Administrative Support Assistant III/ TB Clerk
MSDH YAZOO/MADISON COUNTY
04.2015 - Current
Activities Director
MARTHA COKER GREENHOUSES
09.2014 - 11.2014
Key Holder/Sales Associate
PALM BEACH TAN
06.2014 - 09.2014
Medical Assistant/Front Desk/Scribe
JACKSON NEUROSURGERY CLINIC
07.2012 - 05.2014
ASSOCIATE OF APPLIED SCIENCES - undefined
Holmes Community College
High School Diploma - undefined
Manchester Academy
Similar Profiles
Robert Barfield Jr.Robert Barfield Jr.
Patrol Captain at Yazoo County Sheriff's OfficePatrol Captain at Yazoo County Sheriff's Office
Mary Haydon WilliamsMary Haydon Williams
Receptionist / Administrative Assistant at Yazoo County School DistrictReceptionist / Administrative Assistant at Yazoo County School District
Enjola WatkinsEnjola Watkins
Social Service Specialist II at MSDHSocial Service Specialist II at MSDH
Rotianna DailyRotianna Daily
Cashier at McDonald'sCashier at McDonald's
Savanna TurnerSavanna Turner
PCA at First Choice Home Care LLCPCA at First Choice Home Care LLC