Ashley Palacios
New York,NY
Summary
Dedicated and versatile second-year college student with two years of experience in a local privately owned movie theater. Proficient in all aspects of customer service, from ticket sales to post-movie usher duties. Committed to providing exceptional care and support to patrons. Seeking opportunity for personal and professional growth.
Overview
2
2
years of professional experience
Work History
Concessions Cashier
Alpine Cinemas
Brooklyn, NY
11.2022 - Current
- Answered customer inquiries regarding prices and products offered at concessions stand.
- Checked expiration dates on food items and removed outdated products from shelves promptly.
- Provided excellent customer service to all patrons.
- Maintained cleanliness of concession stand area by wiping counters, sweeping floors, and disposing of trash.
- Prepared food items such as popcorn, nachos, hotdogs according to recipes.
- Stocked shelves with merchandise and ensured product displays were neat and attractive.
- Operated cash register to record sales transactions, accepted payment, and gave correct change.
- Participated in training sessions for new employees when needed.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
Education
High School Diploma -
Sunset Park High School
Brooklyn, NY06-2022
Associate of Applied Science - Medical Radiologic Technology
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- POS operation
- Excellent multi-tasker
- Reliable and punctual
- Delivers exceptional customer service
- Engaging personality
- Supply Inventory Management
Languages
Spanish
Native/ Bilingual
Timeline
Concessions Cashier
Alpine Cinemas
11.2022 - Current
High School Diploma -
Sunset Park High School
Associate of Applied Science - Medical Radiologic Technology
New York City College of Technology of The City University of New York