- Love being a wife and mother to 3 children
- Enjoy Spending time with friends and family
- Road Trips
- Adventure Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Crafting and DIY Projects
- Baking
- I enjoy cooking for friends and family gatherings
- Family means everything to me
Ashley Renee’ Preston
Milton
Summary
Dynamic business leader with a proven track record at Southern Oak Contracting Group INC and a Milton Carpet Center, excelling in customer relations and operations management. Successfully increased customer satisfaction through strategic process improvements and relationship building, while effectively managing financial operations and a high-performing team. Committed to driving growth and enhancing service quality.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner
Southern Oak Contracting Group INC
12.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
General Manager
Milton Carpet Center INC
11.2008 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed day to day business operations
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
No Degree - Public Relations
The University of West Florida
Pensacola, FLHigh School Diploma -
Milton High School
Milton, Florida 05-2006
Skills
- Customer relations
- Small business operations
- Relationship building
- Clear and concise communication
- Operations management
- Project management
- Client service
- Business management
- Project estimating
- Staff management
- Marketing
- Staff hiring
- Financial management
- Business administration
- Consulting
- Sales management
- Labor relations
- Social media control
- Attention to detail
- Creative and engaging
- Friendly and Outgoing
Certification
- Certified Registered General Contractor and license holder
Interests
Timeline
Owner
Southern Oak Contracting Group INC
12.2023 - Current
General Manager
Milton Carpet Center INC
11.2008 - Current
No Degree - Public Relations
The University of West Florida
High School Diploma -
Milton High School
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