Ashley Tanyaradzwa Mudavanhu
Harare
Summary
Proven Beauty Therapist with a track record of enhancing client satisfaction through expert facial treatments and exceptional customer service. Skilled in skincare and adept at creating personalized care plans, leading to a significant increase in salon revenue. Excels in hygiene practices and empathetic client interactions, ensuring a safe and welcoming environment.
Overview
3
3
years of professional experience
Work History
Beauty Therapist
Jackie
05.2024 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Beauty Therapist
Jonine
03.2022 - 03.2023
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Increased salon revenue by upselling additional services and retail products to clients.
- Educated clients on care processes and advised on further care and products.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
Education
Beauty Therapy Diploma - Beauty Therapist
Harare Polytechnic
Zimbabwe 08.2024
Skills
- Skincare knowledge
- Indian head massage
- Manicure and pedicure
- Body scrubs
- Facial treatments expertise
- Waxing and hair removal skills
- Proficient in massage techniques
- Makeup application knowledge
- Body treatments proficiency
- Product knowledge
- Equipment use (eg high frequency, vacuum section, G5 machine, facial streamer and magnifying lamp)
- Hygiene and sanitation practices
- Communication skills
- Customer service excellence
- Empathy and understanding client needs
- Attention to detail
- Time management
- Sales and upselling ability
- Adaptability to new trends
- Problem-solving skill
- Patience with clients
- Confidence in treatment delivery
Additional Information
REFERENCE
HARARE POLYTECHNIC
Mrs Dhiliwayo +263772166880
THE HAVEN RELAXATION BEAUTY SPA
Samson Dude +61460573663
MONOMUTAPA HOTEL
Jackie +263772339613
Timeline
Beauty Therapist
Jackie
05.2024 - Current
Beauty Therapist
Jonine
03.2022 - 03.2023
Beauty Therapy Diploma - Beauty Therapist
Harare Polytechnic
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