Ashley Vega
Palmetto,FL
Summary
I am Highly-motivated employee with desire to take on new challenges. I have a Strong work ethic, adaptability, and exceptional interpersonal skills. I can Adept at working effectively unsupervised and quickly mastering new skills. I am Organized and motivated employee eager to apply time management and organizational skills in various environments. I am a hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Leasing Agent
Highmark Residential
Bradenton, FL
06.2023 - Current
- Determine the needs of potential and existing tenants
- Screening prospects
- Accept rent and security deposits
- Validate application information and references
- Customer service and communication
- Processing maintenance requests from tenants
- Consistently implement policies of the community
- Property tours and showings
- Maintaining office organization and cleanliness
- Walking vacant with maintenance
- Filing leases
- Scheduling vendors
- Able to meet our goal of 96.00% of occupancy
- Knows how to work with Yadi
- Works with Knock
- Helped with yardi validations
- Helped with delinquency and doing 30-day notices
- Took part in helping validate internet services for our residents.
Internet Sales
Phillips Toyota
Leesburg, FL
03.2022 - 03.2023
- Customer service
- Setting appointments
- Unsold follow ups
- Confirming appointments
- Create, maintain & enter information into database
- Answer phones, transfer calls & take messages
- Time management
- Respond to inquiries in a timely fashion & answer questions on available stock.
Sales Associate
Kohls Department Store
Eustis, FL
01.2020 - 03.2022
- Customer service
- Offloading Truck & Stocking
- Sales
- Amazon returns
- Online shopper
- Conducted credit card transactions through POS System
- Answered incoming calls
- Assisted with returns
- Stocked the floor
- Maintained a clean service environment
- Provided pleasant customer service
- Conducted credit card transactions through POS System
- Educated customers about Products
- Answered incoming calls
- Up-sold customers.
Assistant Manager
Simply Unforgettable Party Shop
Eustis, FL
01.2018 - 12.2020
- Customer service
- Money handling
- Sales
- Planograms
- Schedules
- Inventory
- Team building
- Side-by-side training
- Balloon bouquets
- Managing the store from open to close
- Weekly manager & associate meetings
- Daily reports and data entry
- Oversaw day to day store operations
- Answered questions from customer over the phone, email, and in person
- Counted cash drawers and coordinated change orders for employees
- Opened and closed store.
Assistant Manager
Dollar General
Tampa, FL
04.2015 - 12.2018
- Customer service
- Bank Deposits
- Cash Handling
- Inventory
- Sales advocate
- Schedules
- Product displays
- Organization
- Team building
- Side by side training
- Weekly meeting
- Daily reports & data entry & filing
- Served as Assistant Manager for 3 years
- Opened and closed store
- Counted cash drawers and coordinated change orders for employees
- Answered questions from customer over the phone, email, and in person
- Oversaw day to day store operations.
Flower Department Leader
Fresh Direct
Long Island, NY
01.2014 - 02.2015
- Pos Orders & descriptions
- Inventory
- Packing & shipping
- Printing out labels
- Trimming and decorating
- Stocking
- Team building
- Daily meetings.
Sales Associate
Family Dollar
TN-MI
01.2012 - 12.2013
- Cash register
- Recovery
- Conducted credit card transactions through POS System
- Up-sold customers
- Stocked the floor
- Maintained a clean service environment
- Provided pleasant customer service.
Education
GED -
Charter High School
01.2012
Skills
- Leadership and management training
- Punctuality
- Organization
- Customer Service
- Pos System
- Sales
- Conflict Resolution
- Dependable & responsible
- Teamwork
- Multitasking
- Planograms
- Assistant Manager Experience
- Loss Prevention
- Cash Handling
- Interviewing
- Merchandising
- Pricing
- Retail Management
- Recruiting
- Upselling
- Sales Management
- Retail Sales
- Communication skills
- Background Checks
- Property Tours
- Event Planning
- Rent Collection
- Application Processing
- Leasing and Sales
Certification
Driver's License, fire watch certificate.
Assessments
- Call center customer service, Proficient, 01/01/22, Demonstrating customer service skills in a call center setting
- Sales skills, Proficient, 02/01/22, Influencing and negotiating with customers
- Customer focus & orientation, Proficient, 01/01/22, Responding to customer situations with sensitivity
References
References available upon request.
Timeline
Leasing Agent
Highmark Residential
06.2023 - Current
Internet Sales
Phillips Toyota
03.2022 - 03.2023
Sales Associate
Kohls Department Store
01.2020 - 03.2022
Assistant Manager
Simply Unforgettable Party Shop
01.2018 - 12.2020
Assistant Manager
Dollar General
04.2015 - 12.2018
Flower Department Leader
Fresh Direct
01.2014 - 02.2015
Sales Associate
Family Dollar
01.2012 - 12.2013
GED -
Charter High School