Ashley Williams
Clarksville,TN
Summary
With a proven track record of leadership, adaptability, and excellent communication skills, I am eager to bring my diverse expertise to a role where I can make a meaningful impact. My background in retail management has equipped me with strong organizational abilities and a keen understanding of customer service. As a medical assistant, I honed my attention to detail and ability to work under pressure, ensuring efficient and compassionate patient care. Additionally, my experience as a sales representative has sharpened my negotiation skills and ability to drive revenue growth. I am excited about the opportunity to leverage these skills and experiences to contribute positively to your team and help achieve our collective goals.
Overview
12
12
years of professional experience
Work History
Multi-skill Operator, Visual Inspector
American Snuff
02.2024 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Assembler
Trane Inc.
10.2023 - Current
- Assembling various components to create high-quality HVAC systems and equipment
- Reading and interpreting technical drawings, schematics, and work instructions to ensure accurate assembly of parts
- Operated a variety of hand and power tools, machinery, and equipment to perform assembly tasks efficiently and safely
- Conducted quality inspections throughout the assembly process to identify any defects or deviations from specifications, promptly addressing any issues to maintain product integrity
- Collaboration with team members was essential to coordinate workflow and ensure timely completion of production targets
- Followed all safety protocols and procedures to maintain a safe working environment for myself and my colleagues
Sales Associate/ Assistant Manager
Footlocker Inc
01.2017 - Current
- Coaching, and motivating my team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Act as a partner between customers, sales associates, and store leadership
- Ability to learn and share the expertise of products and trends to fit customer's needs
- Maintains an awareness of all product knowledge, and current or upcoming product/trends
- Contributes to a positive and inclusive work environment
Quality Control Coordinator
Jostens
02.2023 - 12.2023
- Overseeing all aspects of quality control processes within the organization
- Developing and implementing quality control procedures and standards to ensure the consistency and integrity of products or services
- Conducted regular inspections and audits to identify any deviations from established quality standards and worked closely with production teams to address and resolve any issues promptly
- Responsible for analyzing data and performance metrics to identify trends and areas for improvement and implementing corrective actions as necessary
- Collaborated with cross-functional teams to ensure alignment on quality objectives and standards
- Maintained documentation and records related to quality control activities, ensuring compliance with regulatory requirements and industry standards
Residential Program Director
Sunrise Home Health Care
08.2014 - 01.2017
- Responsible for the preparation of journal entries for review by the Corporate Controller
- Performs monthly reconciliations of balance sheet accounts
- Ensures revenue accounts agree to subsidiary ledgers and reviews revenue for reasonableness
- Responsible for reconciliation of payroll reasonableness to the quarterly Form 941s
- Analyses actual budget variances and obtain explanations from the field offices
- Assists in reviewing and updating monthly close procedures
- Responsible for the preparation of audit schedules for external auditors, and other reports for analysis as requested by management
- Performs all other duties as assigned
Asst. Store Manager
Charlotte Russe
07.2013 - 08.2014
- Understands and model the customer service experience behaviors ensuring all customers are engaged
- Coaches and trains Sales Associates on service experience behaviors
- Supervises the sales floor ensuring key selling zones are covered, that sales associates take meals & breaks in compliance with Charlotte Russe Policy, Loss Prevention policy, and procedures are followed
- In partnership with the store manager, the assistant manager provides feedback to Sales Associates both positive and constructive including performance documentation if necessary
- Partners with the store manager to communicate store priorities as determined by store management and delegates tasks to Sales Associates accordingly
- Assigns tasks and periodically participates in activities to maintain a neat, clean, and organized store
- Is knowledgeable and able to execute against all Charlotte Russe Standard Operating Procedures (SOP)
Education
Bachelor of Arts - Human Resources Management
Tennessee State University
Nashville, TNSkills
- 96WPM
- Proficient with project management software
- Team player
- Excellent time management skills
- Conflict management
- Verbal/nonverbal communication
- Team building
- Forklift operation
- General laborer
- Safe driver
- Punctual and reliable
Timeline
Multi-skill Operator, Visual Inspector
American Snuff
02.2024 - Current
Assembler
Trane Inc.
10.2023 - Current
Quality Control Coordinator
Jostens
02.2023 - 12.2023
Sales Associate/ Assistant Manager
Footlocker Inc
01.2017 - Current
Residential Program Director
Sunrise Home Health Care
08.2014 - 01.2017
Asst. Store Manager
Charlotte Russe
07.2013 - 08.2014
Bachelor of Arts - Human Resources Management
Tennessee State University
Similar Profiles
Amber StewartAmber Stewart
Multi-Skilled Operator at American SnuffMulti-Skilled Operator at American Snuff
Jade JonesJade Jones
Quality Control Inspector at American SnuffQuality Control Inspector at American Snuff
Brandon IngramBrandon Ingram
Multi Skill Operator at American Snuff CompanyMulti Skill Operator at American Snuff Company