Office Manager
Roots Birth Center
Minneapolis, MN
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Sourced vendors for special project needs and negotiated contracts.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Updated reports, managed accounts and generated reports for company database.
- Developed standard operating procedures for all administrative employees.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
