Ashley Liller

• Certified trainer for Omnipod Eros, Dash, and Omnipod 5 insulin pump for type 1 and type 2 diabetics.

• Communicate and coordinate with multiple medical offices to obtain pump orders and facilitate training.

• Sets up and facilitate individual education, in-person and/or virtually on insulin pump and continuous glucose monitor.

• Follow up with patient after initial training to assess needs or issues. Communicate with patient and provider and assist in reviewing pump reports.

• Received CDCES certification 12/03/2021
• Provided patient and family education regarding medication, diagnostics, and treatment for complex medical issues for diabetes.
• Assist providers in organizing and implementing a group diabetes visit.
• Review blood sugars/CGM reports to assist patients with mediation adjustments or lifestyle changes under the care of the provider. Assess needs and limitations of patients.
• Provide education on diabetes medications, diets, injections, continuous glucose monitors, and insulin pumps.
• Assist patients in finding affordable medications, vouchers, patient assistance, or ways to stay complaint in medication therapy. Also assist in working with insurances to complete prior authorizations or obtaining insurance policies to obtain products.
• Work closely with multiple companies to help patients to obtain pump and CGM products.
• Collaborated with interdisciplinary teams to optimize resource utilization and provide high-quality care standards.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.

• Worked as triage nurse in Endocrinology to manage wide disease states.
• Obtained patient information and gathered triage information to determine appropriate avenue for care.
• Coordinated thyroid cancer care. Set up schedules for patient to follow diet, coordinate Thyrogen injections, scans, and follow up appointments.
• Coordinated specialty injectable medications and completed endocrine specific testing.
• Worked with insurances to authorize medications through pharmacy and medical benefits.
• Performed Endocrine related testing in the clinic under the supervision of the provider.
• Educated patients on Endocrine related disorders, medications, labs, or testing.

• Managed caseload of 5-6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
• Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
• Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
• Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
• Provided patient-centered discharge planning and education to reduce complications and readmissions.
• Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
• Monitored patients before, during and after surgical operations to evaluate patient care.
• Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
• Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
• Contributed to a positive work culture by serving as a mentor for new nurses and participating in shared governance initiatives within the organization.
• Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.