Ashli Savage
Lacey
Summary
With many years in customer service, I pride myself on my people skills, problem de-escalation, and creating a great customer interaction every time. I always hold myself to achieving tasks and goals set by the team and management. I strive to always maintain a welcoming and friendly environment to enhance the client experience. I love to talk to people and pets, making sure I take the time to build my relationship with them.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Lovet
01.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Catering to each client and patient need to ensure satisfaction all around.
- Maintaining a friendly and welcoming environment, ensuring pets safety when exiting and entering.
Barista
Starbuck Coffee
10.2023 - 01.2025
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handling cash transactions
- Multi-task to ensure efficiency within a drive-thru and lobby
- Maintains efficiency and precision when crafting beverage, to ensure every customer leave satisfied.
- Customer connection to help make every customer experience is a memorable.
OPG
Walmart
05.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shift Leader
Dunkin
01.2023 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Tasked with opening and closing duties while maintain a team
Service Attendant
Quick Quack Car Wash
10.2022 - 01.2023
- Built relationships with customers to encourage repeat business.
- Explain the benefits of purchasing a membership within the company
- Exceeding company goals pertaining to sales
- Maintains and cleaninghe wash, handling repairs when needed.
Education
High School Diploma -
Buckeye Union Highschool
Buckeye, Az05-2022
Skills
- Customer service
- Critical thinking
- Computer proficiency
- Follow-up skills
- Friendly
- Time management
- Telephone skills
Timeline
Customer Service Representative
Lovet
01.2025 - Current
Barista
Starbuck Coffee
10.2023 - 01.2025
OPG
Walmart
05.2023 - 10.2024
Shift Leader
Dunkin
01.2023 - 05.2023
Service Attendant
Quick Quack Car Wash
10.2022 - 01.2023
High School Diploma -
Buckeye Union Highschool
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