Ashli Goins
Lawrenceburg,IN
Summary
With a strong foundation in people-centered roles and a passion for supporting others, I am excited to bring my skills, empathy, and adaptability to a new and meaningful position.
Over the years, I have held several roles that have sharpened my communication, problem-solving, and organizational abilities. I am now seeking an opportunity where I can continue to grow professionally while also making a meaningful contribution.
Thank you for considering my application. I would welcome the chance to further discuss how my background can be a strong fit for your team. Please feel free to contact me at your convenience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Rater/AI Data Trainer
Telus Digital
01.2024 - Current
- Performed quality assurance checks on completed ratings tasks.
- Provided feedback and explanations for ratings decisions to team members.
- Identified potential errors or discrepancies in rating data sets.
- Created detailed reports summarizing rating results and recommendations.
- Participated in training sessions focused on developing advanced skills in rating methodology.
Daycare Teacher
KinderCare Learning Centers
Harrison, Ohio
01.2025 - 04.2025
- Observed health practices such as proper handwashing procedures.
- Organized parent-teacher conferences to discuss student progress.
- Maintained supplies inventory for the classroom including art materials and books.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Developed lesson plans and activities to engage children in learning.
- Supervised children during meal times, playtime, and other activities.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Participated in staff meetings and professional development workshops.
- Created a positive, nurturing environment for young students.
Mental Health Technician
INcompass Healthcare
Lawrenceburg, Indiana
05.2024 - 09.2024
- Maintained accurate records of patient progress and treatment plans.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Encouraged positive behaviors through rewards systems when appropriate.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Store Associate
Dollar Tree
Harrison, Ohio
08.2023 - 02.2024
- Performed daily opening and closing procedures for store operation.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Stocked shelves with merchandise and maintained inventory levels.
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
Special Education Paraprofessional
Southwest Local School District
Harrison, Ohio
01.2022 - 08.2022
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Maintained records of student progress and communicated results to parents and other school personnel.
- Assisted in the implementation of accommodations outlined in IEPs such as seating arrangements or modified testing procedures.
- Assisted with transitioning from one activity to another throughout the day as needed by the student.
- Facilitated communication between home and school by providing information about student progress and activities at school.
- Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
Education
High School Diploma -
East Central High School
St Leon, Indiana06-2021
Skills
- Data analysis
- Quality assurance
- Reporting accuracy
- Machine learning
- Customer service
- Team collaboration
- Effective communication
- Record keeping
- Attention to detail
- Assertiveness
- Scripting and documentation
- Performance testing
Certification
- CPR/First Aide Certified
Languages
English
Native/ Bilingual
Japanese
Limited
Spanish
Limited
Timeline
Daycare Teacher
KinderCare Learning Centers
01.2025 - 04.2025
Mental Health Technician
INcompass Healthcare
05.2024 - 09.2024
Online Rater/AI Data Trainer
Telus Digital
01.2024 - Current
Store Associate
Dollar Tree
08.2023 - 02.2024
Special Education Paraprofessional
Southwest Local School District
01.2022 - 08.2022
High School Diploma -
East Central High School