Collaborative professional with expertise in customer service and relationship building. Skilled in project management, problem-solving, and effective communication. Known for adaptability and proactive solutions in challenging situations. Committed to delivering quality outcomes and leveraging diverse experiences to support team success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Private Nanny
Self Employed Services
Lawrenceburg, IN
02.2026 - Current
Provided personalized care and support for children, ensuring safety and emotional well-being.
Developed engaging educational activities to promote learning and development in a home environment.
Implemented daily routines that fostered structure and discipline among children.
Communicated effectively with parents regarding children's progress and needs, fostering strong relationships.
Practiced specialized care for children with autism and other neurodivergent differences.
Collaborated with parents/guardians to give their child the best care possible while accommodating and reassuring parental concerns.
Maintained cleanliness and organization of play areas, promoting a safe learning environment.
Prepped healthy, age appropriate snacks and meals.
Bathed, dressed, and provided help with teeth brushing.
Changed diapers and applied rash creams or other topical aids when necessary.
Took on Montessori style teaching.
Online Rater
TELUS Digital
Remote
02.2024 - 11.2025
Performed quality assurance checks on completed ratings and tasks.
Trained AI for image, audio, and text generation.
Identified potential errors or discrepancies in generated content.
Participated in periodic mandatory training sessions and tests.
Provided detailed feedback for ratings decisions.
Evaluated search engine results, advertisements, and social media content for quality.
Analyzed user data to identify trends, refining racing elements for improved performance.
Processed and scanned files into electronic databases.
Answered queries by locating and retrieving necessary files.
Daycare Teacher
KinderCare Learning Centers
Harrison, OH
09.2024 - 04.2025
Implemented daily activities that encouraged creativity and physical development among preschoolers.
Organized parent-teacher conferences to discuss children's progress and lesson plans, including any arising issues.
Practiced a safe and nurturing environment to promote positive growth.
Led social group activities, including outside time and circle time.
Collaborated closely with parents to adapt to children's specific needs.
Maintained a clean environment at all times.
Implemented "family style" meal times, eating alongside children to encourage social interactions.
Sanitized toys and play equipment.
Assisted in preparation of meals and snacks.
Mental Health Technician
INcompass Healthcare
Lawrenceburg, IN
03.2024 - 08.2024
Documented patient progress and treatment plans to ensure continuity of care.
Assisted heavily in customer service via phone calls, answering billing questions or queries pertaining to the inpatient unit.
Spoke with and worked alongside patients' families.
Provided crisis intervention and de-escalation techniques.
Practiced daily data entry, including: updating patient charts, completing intake forms, and writing daily logs specific to the assigned patient.
Led group activities.
Assisted with snack and meal times.
Practiced patient checks every fifteen minutes.
Worked alongside therapists, doctors, and other team members to provide the best care.
Store Associate
Dollar Tree
Harrison, OH
08.2023 - 01.2024
Assisted customers with product inquiries to enhance the shopping experience.
Assisted customers with product selection and inquiries to enhance shopping experience.
Operated the cash register, processed transactions, and balanced the cash drawer at the end of shifts.
Provided customer service via phone calls and in-person inquiries.
Stocked shelves and boxes.
Greeted customers and helped locate merchandise.
Special Education Paraprofessional
Southwest Local Schools
Harrison, OH
01.2022 - 08.2022
Monitored student progress and behavior, providing feedback for effective intervention strategies.
Facilitated communication between students, teachers, and families to enhance educational outcomes.
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Maintained a positive attitude and affirmatively communicated with each student.
Offered student support through special accommodations, extra assistance, and assessments.
Oversaw class of students in absence of instructor.
Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Kennel Assistant
Red Barn Kennels
Bright, IN
01.2021 - 07.2021
Provided daily care and monitoring for various breeds, ensuring health and well-being.
Maintained cleanliness of kennel facilities, promoting a safe environment for all animals.
Implemented feeding schedules tailored to individual dietary needs of pets.
Developed strong relationships with pet owners, enhancing customer satisfaction and loyalty.
Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Ensured safety of all animals through proper handling techniques and adherence to established protocols.
Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
Recorded information such as feeding schedules, appearance, and behavior of boarded or hospitalized patients to monitor stay.