Ashli Hodge
Foley,AL
Summary
Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Office Manager
Dalton's Sprinkler, Drainage & Lighting
Foley, AL
10.2021 - Current
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Utilized company's accounting systems to review reports and prepare assessments.
- Maintained CRM database with customer updates and report generation.
- Performed billing, collection and reporting functions for office generating over $600,000 annually.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Staffing Manager /Lead Recruiter
Premiere Staffing Services
Gulf Shores, AL
03.2017 - 10.2021
- Performed sourcing, interviewing, negotiations, and hiring.
- Reviewed applications and resumes to support hiring activities.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for numerous new employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Recruited top talent to maximize profitability.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Education
Bachelor of Science - Business Administration
Columbia Southern University
Orange Beach, AL04.2022
Skills
- Policy and Procedure Modification
- Staff Training
- Team Management
- Office Management
- Intuit QuickBooks
- Profit and Loss Statements
- Deposit Collection
- Client Correspondence
- Preparing Proposals
- Office Supplies and Inventory
- Payroll Administration
- Office Equipment Management
- Delegation and Work Assignment
- Invoice and Payment Tracking
- Employee Timesheet Processing
- Skilled in Microsoft Office
- Managing Appointments
- Recruitment
- Background checking
- Human resources policies
- Excel spreadsheets
- Candidate tracking
- New hire paperwork processing
- Research and Analytical Skills
- Confidentiality and Data Protection
- Payroll Preparation
- Document and File Management
- Multitasking and Time Management
- Business Correspondence
- Database and Client Management Systems
- Computers and Technology
- Spreadsheet Development
- Strong Organizational Skills
- Database Entry
- Customer Satisfaction
- Answering Phones
- Appointment Coordination
- Customer Inquiries
Timeline
Office Manager
Dalton's Sprinkler, Drainage & Lighting
10.2021 - Current
Staffing Manager /Lead Recruiter
Premiere Staffing Services
03.2017 - 10.2021
Bachelor of Science - Business Administration
Columbia Southern University
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