Ashli Kizer
Cherry Valley,IL
Summary
Dynamic professional with a proven track record of excelling in complex problem-solving and attention to detail. Recognized for enhancing interdepartmental collaboration and reducing billing errors, contributing to increased revenue. Adaptable and skilled in multitasking, consistently delivering exceptional service in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Substitute Teacher, K-12
Edustaff
08.2022 - Current
- Follow classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Keep students on-task with proactive behavior modification and positive reinforcement strategies.
- Manage classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Oversee comprehensive classroom tasks by ensuring accurate records, timely submission of assignments, and aid to students.
- Increase parent involvement in the educational process through regular communication and collaboration on student progress.
Bartender Weekends
Aragona Club
10.2020 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
- Foster positive work environment through collaborative teamwork.
- Keep bar presentable and well-stocked to meet customer needs.
- Enhance overall guest experience by promptly addressing concerns and resolving issues professionally.
- Train new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintain organized inventory system for efficient stock management.
- Educate customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhere to state laws regarding alcoholic beverage services and customer regulations.
- Obtain cash bank and stock service bar to prepare for operation.
Access Service Specialist
SwedishAmerican Hospital
01.2020 - 02.2021
- Performed referral entry and authorizations in Epic systems for medical procedures.
- Enhanced interdepartmental collaboration through effective communication with partners.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information, ensuring confidentiality and security at all times.
- Contributed to continuous improvement through active participation in department meetings.
- Reduced billing errors, resulting in increased revenue, through meticulous record keeping and attention to detail.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Verified patient insurance eligibility and entered patient information into system.
Material Coordinator
American Aluminum Extrusions
08.2019 - 12.2019
- Managed receiving operations and proper storage of incoming materials.
- Facilitated clear communication between departments regarding material needs and availability.
- Optimized material flow by implementing efficient inventory management systems.
- Created detailed reports on material usage, assisting management in making informed decisions about resource allocation.
- Maintained accurate records, enabling better tracking and forecasting of material requirements.
Medical Claims Examiner
Cobalt Medplans
04.2019 - 08.2019
- Achieved higher accuracy in documentation contributing to faster resolutions.
- Provided support and assistance to the team when workloads were heavy.
- Researched and resolved complex medical claims issues to support timely processing.
- Paid or denied medical claims based upon established claims processing criteria.
- Reviewed provider coding information to report services and verify correctness.
- Streamlined communication between departments to ensure efficient handling of complex issues.
- Skillfully handled complex medical claims leading to exceptional results for patients and healthcare providers.
Intake Coordinator
Option Care
01.2018 - 03.2019
- Delivered exceptional service to patients, families, and healthcare professionals throughout the intake procedure.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Streamlined documentation by completing intake assessments and chart filing.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Organized medical documentation to enhance payment processing workflows.
- Optimized response times through effective engagement with healthcare staff.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Addressed insurance authorization and medical necessity issues promptly.
- Efficiently managed high-volume caseloads.
Medical Claims Examiner
Firstsource Solutions
01.2015 - 01.2018
- Enhanced claim processing efficiency by conducting thorough investigations and maintaining accurate documentation.
- Improved interdepartmental communication by fostering a collaborative environment and sharing vital information regarding complex cases.
- Supported team members during periods of high workload, providing guidance on challenging cases or offering assistance when needed.
- Evaluated the necessity of additional treatments or procedures based on established criteria, protecting patients from unnecessary interventions or costs.
Education
Certificate Of Technical Studies - Esthetician
Tricoci University
Rockford, IL03.2022
Associate Of Applied Arts - Business Administration And Management
Rock Valley College
Rockford, IL05.2013
Skills
- Adaptable
- Payment processing
- Attention to detail
- Decision-making
- Multitasking
- Problem-solving
- Teamwork and collaboration
- Team player attitude
- Highly reliable
Timeline
Substitute Teacher, K-12
Edustaff
08.2022 - Current
Bartender Weekends
Aragona Club
10.2020 - Current
Access Service Specialist
SwedishAmerican Hospital
01.2020 - 02.2021
Material Coordinator
American Aluminum Extrusions
08.2019 - 12.2019
Medical Claims Examiner
Cobalt Medplans
04.2019 - 08.2019
Intake Coordinator
Option Care
01.2018 - 03.2019
Medical Claims Examiner
Firstsource Solutions
01.2015 - 01.2018
Certificate Of Technical Studies - Esthetician
Tricoci University
Associate Of Applied Arts - Business Administration And Management
Rock Valley College
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