Ashli Lopez
New Brunswick,US
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
2
2
years of professional experience
Work History
Server
Star Hospitality Group
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires and providing guidance.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
New Brunswick Highschool
New Brunswick, NJ08-2023
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Table bussing
- Dining area maintenance
- Tableside etiquette
- Wine service
- Hostess support
Languages
Spanish
Native or Bilingual
Timeline
Server
Star Hospitality Group
09.2023 - Current
High School Diploma -
New Brunswick Highschool