Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ashli Merritt

Dallas,TX

Summary

Highly organized leader with a track record of driving team performance and ensuring compliance with operational standards. Known for strong organizational skills and a passion for customer satisfaction, committed to enhancing service delivery and team collaboration.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Unit Manager

Studio Movie Grill
2022.03 - Current
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Develop and implement training programs for staff to enhance performance standards.
  • Led cross-functional teams to optimize service delivery and enhance client satisfaction.
  • Coordinated team schedules to maintain seamless service flow during peak hours.
  • Managed scheduling and resource allocation to ensure timely project completion.

Key Supervisor

Studio Movie Grill
2018.03 - 2022.03
  • Supervised daily operations, ensuring compliance with safety and service standards.
  • Trained and mentored team members on customer service protocols and operational procedures.
  • Coordinated special events and promotions, increasing customer engagement and satisfaction.

Crew Shift Leader

Dibruno Bros
2016.11 - 2018.03
  • Trained and mentored new crew members on company procedures and customer service excellence.
  • Supervised daily operations, ensuring adherence to quality standards and safety protocols.
  • Managed inventory control, monitoring stock levels, and minimizing waste during shifts.
  • Supervised team members and oversaw effective and efficient completion of job duties.

Home Health Aide

Liberty In Home Care
2013.04 - 2016.10
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Administered medications according to prescribed schedules and guidelines.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Advocated for patient needs, enhancing overall quality of care provided.

Education

Interior Design

The Art Institutes
Philadelphia, PA

Skills

  • Staff development
  • Reliability
  • Organizational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Staff scheduling
  • Food service background
  • Labor and food cost control

Accomplishments

  • Supervised teams of 130 staff members.

Certification

  • Certified Trainer, Studio Movie Grill - 2018-Current

Timeline

Unit Manager

Studio Movie Grill
2022.03 - Current

Key Supervisor

Studio Movie Grill
2018.03 - 2022.03

Crew Shift Leader

Dibruno Bros
2016.11 - 2018.03

Home Health Aide

Liberty In Home Care
2013.04 - 2016.10

Interior Design

The Art Institutes