Ashli Morales
spring valley,NY
Summary
I quickly pick up new tasks and enjoy working with others to solve problems and deliver excellent service. Skilled in point-of-sale systems and clear communication, I strive to improve efficiency and customer satisfaction. I am eager to bring my positive attitude and teamwork skills to your team.
Overview
4
4
years of professional experience
Work History
Cashier Assistant Manager
A Matter Of Health
138 Rockland Plaza, Nanuet, NY 10954
08.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handle returns and exchanges professionally, resolving customer issues while adhering to stores policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items, and join reward programs
Retail Sales Associate
The Loop
175 NY-59 #115, Spring Valley, NY 10977
10.2021 - 03.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Education
High School Diploma -
Spring Valley High School
361 NY-59, Spring Valley, NY 10977Skills
- Customer service
- Proficient in cash handling
- Customer complaint resolution
- Punctual and reliable
- Teamwork and collaboration
- Effective relationship management
- Willingness to learn
- Dependable performance
- Client satisfaction management
- Active listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier Assistant Manager
A Matter Of Health
08.2023 - Current
Retail Sales Associate
The Loop
10.2021 - 03.2022
High School Diploma -
Spring Valley High School