Skilled communications professional with a proven ability to craft and deliver compelling messages. Expertise in managing public relations and internal communications is well-established. Recognized for strong collaboration in teams and adaptability in dynamic environments. Proficient in strategic planning and project execution.
Overview
17
17
years of professional experience
Work History
Community Development Technician II
County of Marin, Community Development Agency, Housing and Grants Division
02.2024 - Current
Manage division web pages and create content to enhance user experience and improve accessibility for better public service.
Actively participate as a member of the Agency Outreach team, focusing on developing strategic outreach initiatives to strengthen community relations and support.
Contribute to leading focus groups and engage in research-related projects with enthusiasm and expertise.
Draft grant contracts, staff reports, board documents, and other program-related materials with precision.
Support the Housing and Grants Division’s Deputy Director, Principal, and Senior Planners with various technical and administrative tasks.
Conduct a thorough review of grant applications and provide essential administrative support.
Utilize advanced systems and tools to analyze, manage, and track data effectively.
Skillfully coordinate and manage various events, conferences, board meetings, and interviews.
Payroll Clerk and Staff Accountant
St. Mary’s College
10.2023 - 02.2024
Verify the accuracy and compliance of onboarding documents for new faculty and student hires.
Enter contracts, stipends, and pay changes into the payroll system to ensure data integrity.
Calculate payroll adjustments, including wage garnishments, using various systems.
Offer expert payroll advice and resolve staff inquiries with precision and care.
Draft notifications and updates for the payroll department to inform faculty, staff, and working students.
Social Media Intern (Student Parent Center)
Univerisity of California, Berkeley
06.2023 - 08.2023
Created content that engaged UC Berkeley student parents effectively.
Boosted brand awareness through captivating social media content.
Developed social media strategies to enhance user engagement and growth.
Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
Specialist Clerk (Appeals Unit)
Alameda County Social Services Agency
04.2010 - 10.2021
Processed appeal requests and public inquiries, enhancing client satisfaction.
Acted as a liaison between clients, state departments, and county staff to improve communication.
Drafted and sent correspondence to clients and staff to facilitate clear communication.
Supported Appeals Officers, Quality Control Technicians, and the Fraud team with administrative tasks to ensure efficient operations.
Analyzed workflow to identify and implement improvements in the appeals processing system.
Maintained and updated various confidential county and state systems.
Trained new staff on database management and front desk procedures while ensuring adherence to privacy protocols.
Clerk II (Office of Public Affairs)
Alameda County Social Services Agency
07.2007 - 04.2010
Supported the Director of Public Affairs and the Executive Team by efficiently managing complex administrative tasks, which significantly improved office efficiency.
Demonstrated proficiency in handling confidential media inquiries.
Established and maintained effective communication channels with community-based organizations and eligibility workers, leading to enhanced collaboration and better outcomes.
Provided essential support for the homeless program, improving service delivery and addressing both technical and administrative needs.
Showed a strong ability to streamline event logistics, resulting in increased efficiency and higher participant satisfaction.
Implemented innovative administrative protocols to optimize office workflow and boost productivity.
Successfully managed the office calendar and events, ensuring seamless operations and exceptional coordination.
Education
Bachelor of Arts - Media Studies
University of California, Berkeley
Berkeley
08.2023
Skills
Adobe
Canva
Drupal
Microsoft Word
Excel
Outlook
Teams
Sharepoint
DocuSign
Webpage Building
Website Management
Content Creation
Strategic Outreach
Social Media Management
Timeline
Community Development Technician II
County of Marin, Community Development Agency, Housing and Grants Division
02.2024 - Current
Payroll Clerk and Staff Accountant
St. Mary’s College
10.2023 - 02.2024
Social Media Intern (Student Parent Center)
Univerisity of California, Berkeley
06.2023 - 08.2023
Specialist Clerk (Appeals Unit)
Alameda County Social Services Agency
04.2010 - 10.2021
Clerk II (Office of Public Affairs)
Alameda County Social Services Agency
07.2007 - 04.2010
Bachelor of Arts - Media Studies
University of California, Berkeley
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