This position provides oversight, encouragement, and assistance to all inpatient clients by providing for their safety, security, direction, and inspiration.
Visually and Verbally monitors clients and reinforces the rules and expectations of the Program.
Provides appropriate redirection for clients as needed.
Assistance clients with their daily assignments and routines.
Sets appropriate healthy, and therapeutic boundaries with clients.
Inventories the personal property of all new clients as part of the orientation process, when new inventory is introduced, and upon discharge from the Program..
Conducts, random room searches as directed.
Conduct emergency safety drills.
Transports clients to all meetings, appointments, and outings are scheduled.
Conducts education and community groups as directed by the clinical staff.
Properly documents, clients routine, and behaviors in Electronic Health Record.
Type accurate and professional communication log with summary of shift worked.
Assemble charts, client, assignments, and client handbook as directed.
Attend RTA staff meetings, individual supervision, meetings, and trainings.
Work with Detox and med tech as needed.
Facilitate client phone calls as needed.
Conduct UA’s as directed.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
I serve as a positive role model for clients, and ensure safety of clients at all times.
Kitchen Staff Member
Guadalupe Mountain Brewery
03.2021 - 01.2024
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Made food according to standard recipes with requested changes for customer satisfaction.
Enhanced customer satisfaction with timely meal preparation and consistent quality.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Collaborated with team members to ensure seamless coordination during peak service hours.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Learned other teammates' work tasks to train as backup.
Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
Managed time to multiple task simultaneously with ease.
Followed recipes and chef instructions to prepare food correctly.
Assisted in setting up and breaking down kitchen stations.
Maintained composure and work quality while under stress.
Trained new staff on food preparation and safety procedures.
Lifted and carried heavy materials.
Maintained high personal grooming standards and uniform presentation.
Server
HuHot Mongolian Grills LLC
03.2010 - 06.2019
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.