Ashlie Cazier
Senior RCM Specialist/Medical Biller
Albany,OR
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Medical Billing Specialist
Providence St Lukes Rehabilitation Hospital
Spokane, Washington
04.2011 - 01.2020
- Daily claim submission-working rejection lists to ensure clean claim submission and timely and accurate payment
- Recon on deposits; EFT/ERA payments
- Analyzed financial reports to identify trends and areas for improvement in the overall revenue cycle process.
- Conducted thorough reviews of denied claims, identifying root causes and implementing corrective actions.
- Assisted with training new billing staff on policies, software, and procedural workflows
- Set up patient payment plans and or financial assistance application approvals
- Created and managed A/R aging reports for 100+ accounts
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Processed adjustments; refunds and approved write offs
Medical Billing and Collections Specialist
Spokane Cardiology
Spokane, Washington
03.2006 - 04.2011
- Provided exceptional customer service to patients regarding their account balances, addressing concerns and answering questions in a professional manner.
- Assisted in reconciling deposit and patient collections.
- Processed online and paper appeal submissions and refund requests.
- Responded to customer concerns and questions on daily basis.
- Performed all essential medical biller tasks (claim submission; payment posting; A/R management; customer service; etc.)
Patient Access Team Lead
The Doctors Clinic
Spokane, Washingon
06.2003 - 03.2006
- Increased accuracy of patient demographic information by implementing a system for regular updates and validation.
- Worked daily provider schedules to ensure patient coverage; benefits and proper authorizations were in place
- Managed a team of Patient Access Specialists, ensuring proper training and adherence to policies and procedures.
- Served as liaison between the Patient Access team and other departments, fostering positive relationships and effective communication.
Skills
HIPAA compliance awareness
Claims processing proficiency
Patient confidentiality practices
ICD-10; DRG; Modifier and POC knowledge
Medical terminology
EMR/EHR
CPT coding
Professionalism and ethics
Continuous learning mindset
UB-04
HCFA
Electronic claims
MEDITECH; CENTRICITY; EPIC use
Certification
CRCR
Timeline
CRCR
03-2026
Senior Medical Billing Specialist
Providence St Lukes Rehabilitation Hospital
04.2011 - 01.2020
Medical Billing and Collections Specialist
Spokane Cardiology
03.2006 - 04.2011
Patient Access Team Lead
The Doctors Clinic
06.2003 - 03.2006