Ashlie Cook
Milwaukee,WI
Summary
Talented Makeup Artist with 13 years of experience. Has in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination. Goal-oriented professional successful building lasting relationships with clients.
Overview
14
14
years of professional experience
Work History
Makeup Artist
Ashlie's Artistry LLC
01.2010 - Current
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clothing style.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Scheduled onsite and offsite makeup appointments for clientele.
- Taught master classes to inspire potential makeup artists or help people expand knowledge and skills.
- Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
- Used social media platforms to promote salon and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained regular client list and successfully handled walk-in customers.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Increased revenue through effective customer service and inventory management.
Front Desk Receptionist
Extended Stay America
08.2015 - 10.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Customer Service Agent
JCPenney Logistics Center
10.2016 - 03.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Customer Service Agent
CAPTEL
08.2013 - 12.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Education
No Degree - Business Management
Mount Mary University
Milwaukee, WIHigh School Diploma -
Riverside High School
Milwaukee, WI06.2014
Skills
- Workflow Efficiency
- Assessing Outcomes
- Build Customer Relationships
- Retail Inventory Management
- Customer Consulting
- Word Processing
- Detail-Orientated
- Accounting and Billing
- Effective Customer Communication
- Electronic Calendar Management
- Desktop and Laptop Computers
- Administrative Support
Timeline
Customer Service Agent
JCPenney Logistics Center
10.2016 - 03.2018
Front Desk Receptionist
Extended Stay America
08.2015 - 10.2018
Customer Service Agent
CAPTEL
08.2013 - 12.2015
Makeup Artist
Ashlie's Artistry LLC
01.2010 - Current
No Degree - Business Management
Mount Mary University
High School Diploma -
Riverside High School