Ashlie Harris
Mental Health Professional
Corbin,KY
Summary
Driven Health Care Coordinator with a proven track record at Senture, enhancing patient care through exceptional empathy, communication, and technical proficiency. Leveraged observational skills to prevent pressure ulcer development, achieving significant patient satisfaction. Excelled in a multidisciplinary team, demonstrating a commitment to professional ethics and patient privacy.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Health Care Coordinator
Senture
04.2021 - Current
I provided support to healthcare providers regarding members' benefits, authorization requirements, plan coverage, and specific medical or behavioral health inquiries.
Certified Nursing Assistant
Laurel Heights Senior Living
Corbin, Kentucky
08.2017 - 04.2021
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
Bachelor of Science - Psychology
University of The Cumberlands
Williamsburg, KY 08.2024 - Current
Associate of Science - Psychology
University of The Cumberlands
Williamsburg, KY 06.2023 - 08.2024
Skills
Empathy and Compassion: Understanding and relating to the emotional states of patients, showing genuine care and concern for their well-being
Basic Clinical Skills: Familiarity with basic clinical procedures, understanding of psychiatric terms, and competencies in following treatment plans and protocols
Teamwork and Collaboration:Ab ility to work well in a multidisciplinary team, collaborating effectively with other healthcare professionals to ensure comprehensive patient care
Professional Ethics: Adherence to a high standard of ethics and confidentiality, understanding the importance of discretion and privacy in patient care
Cultural Competency:Understanding and respecting diverse backgrounds, cultures, and perspectives in the care and treatment of patients
Patience and Resilience:Mental health work can be challenging and demanding, requiring patience and resilience to effectively cope with patient needs and potentially stressful situations
Observational Skills: Keen ability to notice changes in patient behavior or mood that may indicate a need for intervention or support
Communication Skills: Ability to clearly and effectively communicate both verbally and in writing with patients, healthcare professionals, and family members
Empathy and Compassion: Understanding and relating to the emotional states of patients, showing genuine care and concern for their well-being
Timeline
Bachelor of Science - Psychology
University of The Cumberlands
08.2024 - Current
Associate of Science - Psychology
University of The Cumberlands
06.2023 - 08.2024
Health Care Coordinator
Senture
04.2021 - Current
Certified Nursing Assistant
Laurel Heights Senior Living
08.2017 - 04.2021