Ashlie Herrera
Arlington,VA
Summary
Proven track record in enhancing customer experiences at Marriot Residence Inn, adept in cash handling and time management. Excelled in team collaboration and customer service, significantly improving guest satisfaction. Skilled in listening, efficiently managed reservations and front desk operations, demonstrating a strong ability to multitask and prioritize in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Marriot Residence Inn
02.2023 - 12.2023
-Receiving phone calls
-making reservations
-Checking guests in hotel
-Checking guest out of hotel
-Making parking tickets
-Counting money
-computer work
Restaurant Hostess
Guapos Restaurant
03.2022 - 01.2023
-Opening
-Cleaning (sweeping,wiping tables,rearranging things,stocking up,wiping menus)
-answering phone calls from customers
-making reservations
-seating customers
-handing out menus
-closing restaurant
Education
High School Diploma -
West Springfield High School
Springfield, VASkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Marriot Residence Inn
02.2023 - 12.2023
Restaurant Hostess
Guapos Restaurant
03.2022 - 01.2023
High School Diploma -
West Springfield High School
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