Ashlie Heywood

• Provided compassionate, in-home care and assistance with daily living activities.
• Assisted clients with personal care, hygiene, dressing, meal preparation, and mobility.
• Monitored clients’ comfort and safety to ensure overall well-being.
• Provided companionship and emotional support to foster a respectful and caring environment.
• Followed individualized care plans and communicated changes or concerns to the appropriate healthcare team.
• Maintained a clean, safe, and comfortable home environment for clients.
• Executed daily tasks with precision to enhance quality of life for clients.

• Maintained cleanliness and order in church facilities and surrounding grounds.
• Implemented effective cleaning procedures to uphold hygiene standards in all areas.
• Cleaned and maintained the church sanctuary, altar, pews and other areas in a professional manner.
• Swept, mopped and vacuumed floors on a regular basis.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Wet and spot mopped to clean floors and other surfaces in public corridors.
• Dusted furniture, fixtures, window sills and other surfaces as needed.
• Maintained exterior grounds including mowing grass, trimming hedges, weeding flower beds and removing debris from walkways or driveways.
• Washed windows inside and outside to keep them clean.
• Emptied trash cans throughout the building and disposed of waste properly.
• Stocked supplies such as toilet paper, soap and cleaning products as needed.
• Managed inventory of cleaning supplies and equipment for efficient operations.
• Checked and stocked inventory throughout facility to meet expected demands.
• Operated industrial cleaning equipment to quickly complete custodial tasks.
• Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
• Conducted routine inspections to identify maintenance needs and report issues.
• Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
• Repaired minor damage to walls, carpets or other items in the facility.
• Performed routine maintenance tasks such as lubricating door hinges or replacing light bulbs.
• Collaborated with staff to ensure safe and welcoming environment for congregants.
• Responded promptly to requests for assistance from staff members or visitors to the church.
• Communicated effectively with supervisor about any issues related to custodial duties.
• Notified building managers about needed repairs to maintain public safety.
• Ensured that all doors were locked after hours for security purposes.
• Set up and arranged spaces for worship services and community events.
• Set up and removed furniture, equipment and supplies required for meetings and special events.
• Provided support for special events held at the church by setting up tables, chairs and decorations according to event specifications.
• Assisted with seasonal decorations to enhance church environment and atmosphere.
• Worked cooperatively with volunteers who helped maintain the facility.
• Followed safety protocols while operating machinery such as lawn mowers or snow blowers.
• Performed landscaping tasks and removed litter to maintain grounds.
• Assisted with special projects such as painting walls or rearranging furniture when required.
• Kept building interiors appealing with routine deep cleaning of high-traffic areas.
• Moved equipment and furniture to thoroughly clean space.
• Discarded cardboard boxes and trash in compactors and balers.
• Maintained accountability for building keys, master keys and access cards.
• Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
• Cleaned building floors by sweeping, mopping or vacuuming.
• Kept business entrances clean, tidy and professional in appearance.

● Provided friendly and attentive customer service in a fast-paced restaurant environment.

• ● Greeted customers, took food and drink orders, and accurately entered orders into the POS system.
• ● Served food and beverages promptly while ensuring customer satisfaction.
• ● Addressed customer questions, concerns, and special requests professionally.
• ● Handled cash, credit/debit transactions, and accurately processed customer payments.
• Maintained cleanliness and organization of dining area and utensils.
• ● Maintained clean and organized dining areas, tables, and service stations.
• ● Communicated with kitchen staff and team members to ensure timely and accurate order delivery.
• Collaborated with team members to enhance customer dining experience.
• Developed positive relationships with regular customers through friendly conversation.
• Took orders for food and drinks and delivered them to guests.
• Greeted customers, answered questions, and recommended specials to enhance dining experience.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Checked back with customers during meal service to confirm satisfaction and address needs.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Answered questions about menu items, ingredients, and pricing.
• Bussed tables as needed during peak hours.
• Organized take-out orders efficiently according to customer requests.
• Prepared checks accurately and processed payments promptly.
• Replenished beverages when necessary.
• Communicated daily specials to customers.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Performed basic math calculations when computing bills for customers' meals.
• Enforced safety guidelines for employees and patrons of the restaurant.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Processed payments accurately using cash registers or POS systems.

Trained new employees to perform duties.

Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Stocked service areas with supplies during slow periods.

Set up tables in between patrons to reduce wait times.

Filled condiments and napkin containers during slack periods.

● Multitasked while managing multiple tables and prioritizing customer needs.

● Followed food safety, sanitation, and restaurant procedures.

● Assisted with opening and closing duties, including cleaning, stocking, and preparing the restaurant for service.