Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Retail Store Clerk
Target
10.2023 - Current
Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
Enhanced store cleanliness and organization, ensuring a pleasant shopping environment for customers.
Streamlined inventory management by conducting regular stock checks and updating records accurately.
Developed strong rapport with regular customers through personalized service that fostered loyalty and repeat business.
Streamlined inventory management with accurate tracking and diligent organization of stockroom items.
Stocked designated items on shelves, end caps and displays.
Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
Labeled products, rotated stock and fronted merchandise for appealing display.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Received new stock and input values into computer system.
Assisted Living Server
Watermark Parkview Assisted Living
06.2021 - 10.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Developed strong rapport with regular customers through genuine hospitality efforts.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Arranged and prepared tables for customers to offer memorable experiences to guests.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assisted residents with getting back to their rooms, clean up and anything else they may have required at the time.
Floor Supervisor
Kroger
06.2018 - 06.2021
Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
Optimized employee performance by conducting regular evaluations and providing constructive feedback.
Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
Maintained clean and organized store environment to cultivate pleasant shopping experiences.
Upheld proper visual merchandising standards on retail floor and windows.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Trained new team members on proper and safe use of tools and equipment.
Cashier for frontline and Click List
Imputing data into the Click List system and updating as needed
Providing accurate orders and accurate times for Click List customers
House Keeping
Holiday Inn Express Hotel
06.2017 - 06.2018
Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.