Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ashlie Thomson

Orem,UT

Summary

Outgoing college student pursuing flexible full or part time employment. Motivated Assistant Events Manager bringing experience in direct customer serive. Talented at identifying potential problems, promptly mitigating obstacles, and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to larger corporate events.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Events Manager

Provo Beach
Proberta, CA
07.2023 - Current
  • Collaborated with the Events Manager to develop event concepts and strategies
  • Assisted in coordinating event logistics
  • Supported the planning and execution of marketing and promotional campaigns for events
  • Assisted with event registration and ticketing processes, along with guest and staff participation
  • Assisted with coordinating and managing event staff, volunteers, and contractors
  • Oversaw or completed event setup, including stage and equipment arrangements
  • Greeted and welcomed guests with a friendly and enthusiastic demeanour
  • Escorted guests to their designated seating areas or entertainment spaces
  • Provided accurate and helpful information about our entertainment offerings
  • Coordinated with other team members to ensure seamless guest flow
  • Engaged and entertained guests with vibrant personality and exceptional communication skills
  • Resolve any guest inquiries or concerns promptly and courteously
  • Collaborate with clients to understand their event objectives and requirements
  • Managed event activities during the occasion, ensuring smooth execution and guest satisfaction
  • Conducted post-event evaluations to gather feedback and identify areas for improvement
  • Answered and directed phone calls, took messages, and responded to inquiries in a timely and professional manner
  • Prepared and drafted correspondence, memos, reports, and presentations, ensuring accuracy and attention to detail
  • Maintained and updated databases, records, and inventory to ensure accuracy and accessibility of information
  • Monitored party and event supplies, ensuring adequate inventory levels
  • Assisting with inquiries and providing accurate information about our services and products
  • Managing reservations and ensuring all guest needs are met
  • Corresponding with clients about events to ensure all expectations are able to be met
  • Touching base with clients to confirm accuracy with bookings to allow the event to move and successfully and seamlessly as possible
  • Training and monitoring other events staff members
  • Upheld and enforced company policies and procedures to maintain a safe and inclusive environment for staff and guests
  • Ensured compliance with health and safety regulations at all times.
  • Supervised staff members involved in planning or executing an event.
  • Acted as a point of contact between clients, suppliers and internal teams throughout the duration of an event.
  • Ensured that all post-event activities such as invoicing were carried out accurately and promptly.
  • Maintained relationships with existing clients by providing excellent customer service.
  • Generated ideas for creative solutions during the course of an event.
  • Provided guidance to junior team members regarding event planning processes.
  • Identified areas where improvements could be made after each event was completed.
  • Attended and participated in industry events.

Nanny

self
Orem, UT
08.2013 - 07.2023
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Supervised children during parental absences.
  • Promoted good behaviors by using positive reinforcement methods.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared healthy and balanced meals and snacks for children to encourage proper nutrition and health development.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Calculated amount owed for services and collected payment from parents.

Sales Associate

Loft Outlet
Lehi, UT
12.2020 - 05.2021
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Hostess

Vander's keep
Pleasant Grove, UT
10.2020 - 02.2021
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered questions about food and order statuses for waiting customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.

Sales Associate

Columbia Sportswear
Lehi, UT
11.2020 - 01.2021
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of 50 customers per day by responding to inquiries and locating products.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions./
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.

Actor

Evermore Park
Pleasant Grove, UT
08.2020 - 11.2020
  • Rehearsed for multiple days without single absence and performed in many plays each season.
  • Collaborated with cast members.
  • Collaborated with other actors to brainstorm ideas.
  • Rehearsed lines alone and with partners or teams to solidify top-notch delivery.
  • Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
  • Used singing, dancing and musical instruments to enhance performances.
  • Helped prepare stages, move props and break down stages to support smooth productions.
  • Applied expertise in body movements, gestures and different forms of speech to engage audience members and drive engagement.
  • Performed common-knowledge and original illusions to provide entertainment to diverse audiences.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of 50 customers per day by responding to inquiries and locating products.

Office Aide

Orthopedic Services of Utah
Orem, UT
01.2014 - 06.2017
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Filed and retrieved records to support business needs and boost team productivity.

Teacher's Aide

Alpine School Disctict
Saratoga Springs, UT
09.2014 - 03.2015
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Sorted and shelved books to help manage materials and free up teachers for more important work.
  • Operated binders, sorters, folders, collators and other office equipment to facilitate administrative functions.
  • Supports classroom teachers by managing files, preparing materials and updating records.
  • Supervised multiple children on field trips to maintain safety and foster cultural learning experiences.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Tutored and supported students individually and in groups of up to 10 by reteaching and reviewing lesson concepts.
  • Helped students take advantage of other available subject matter and study resources.
  • Monitored students in class, hallways and recess to supervise, enforce rules and support lead teacher.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Used exercises and repetition to assist students in learning foundational educational concepts.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Marked homework assignments, tests and special projects to communicate grading.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Provided students with personalized educational, behavioral and emotional support.
  • Fulfilled multiple duties, including tutoring basic skills, and grading homework and exams.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Supervised students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Supervised students and maintained security throughout school buildings and on field trips.

Education

Some College (No Degree) - Dance

Utah Valley University
Orem, UT

Some College (No Degree) - Marketing

Utah Valley University
Orem, UT

Skills

  • Enthusiastic
  • Adaptable
  • Skilled problem solver
  • Team building
  • Relationship development
  • Strong Organization
  • Performance Analysis
  • Brand Awareness
  • Detail Oriented
  • Team Leadership and Supervision
  • Fundraising Events
  • Events Requirements Gathering
  • Event Billing
  • Food Service Knowledge
  • Event Marketing
  • Guest Relations

Certification

  • Food Handlers Permit

References

References available upon request.

Timeline

Assistant Events Manager

Provo Beach
07.2023 - Current

Sales Associate

Loft Outlet
12.2020 - 05.2021

Sales Associate

Columbia Sportswear
11.2020 - 01.2021

Hostess

Vander's keep
10.2020 - 02.2021

Actor

Evermore Park
08.2020 - 11.2020

Teacher's Aide

Alpine School Disctict
09.2014 - 03.2015

Office Aide

Orthopedic Services of Utah
01.2014 - 06.2017

Nanny

self
08.2013 - 07.2023

Some College (No Degree) - Dance

Utah Valley University

Some College (No Degree) - Marketing

Utah Valley University

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Ashlie Thomson