ASHLIE L. PALMQUIST
Aesthetician
Pflugerville,TX
Summary
Professional Aesthetician with 3 years in the Esthetic & Cosmetology Industry. Developed loyal customer base through excellent results and courteous customer service. Experience includes certifications in Micro-needling, Body Cavitation, Advanced Ingredients, Advanced Chemical Peels. Skilled in caring for diverse skincare needs with latest treatments. Continuously trains and studies trends to deliver best-in-class service to all clients. Brings high safety record and customer satisfaction marketed by frequent referrals. Excellent reputation in being principled and ethical.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Lead Aesthetician
B. Sweet
Pflugerville, Texas
03.2021 - Current
- Provided esthetic services, including but not limited to: Chemical Peels, Facials, Lash lift, Brow-waxing and Lamination, Body Cavitation, Micro-needling, Dermaplane.
- Developed and maintained treatment protocols for the company for the following services: chemical peel, facial, lash lift, waxing, derma-planing.
- Implemented upsell strategies to increase turn rate of product sales; consistently a top sales performer on staff.
- Leadership duties included mentoring and training team members, monitoring daily activities and identifying areas of opportunity to management.
Manager
Salon Rosé
Austin, Texas
05.2020 - 03.2021
- Maximized productivity by streamlining customer scheduling processes, identified areas of opportunity for workplace performance, and updated leadership with daily progress reports.
- Assessed supplier quality to maintain tight cost controls and maximize customer satisfaction with quality products.
- Onboarded new employees with training and new hire documentation.
- Commitment to excellence resulted in consistent positive feedback from leadership and guests on performance reviews.
Esthetician
Massage Envy
Lakeway, TX
08.2019 - 03.2020
- Created a relaxing guest environment through a therapeutic touch and friendly demeanor, obtained regular clients for peels, microdermabrasion infusion, lymph draining facial massages.
- Improved customer retention by educating clients on the benefits of products and frequency of services to reach their skin goal. Resulted in increased upsells of retail products for at-home use.
- Organized work area and maintained professional appearance, enforcing table dressing and draping protocols with rest of staff.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Assisted in front-desk and inventory management duties during downtime.
Salon Coordinator/Manager's Assistant
Salon Rosé
Austin, Tx
12.2018 - 08.2019
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
- Promoted business through marketing initiatives and use of social media.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
Install Coordinator
Allied Stone
Liberty Hill, Tx
02.2017 - 12.2018
- Managed team of 10 installers within San Antonio and Waco areas. Adjusted job assignments and schedules to keep pace with dynamic business and customer needs.
- Conducted site inspections to evaluate safety, operations and crew performance against objectives.
- Approved regular payroll submissions for employees.
- Implemented filing systems that improved administrative efficiency and organization.
Education
High School Diploma -
Forney High School
Forney, TX 04.2006 - 06.2009
Esthetics License - Esthetics
Avenue Five Institute
Austin, TX 03.2018 - 11.2018
Skills
Body Cavitation
Micro-Needling
Dermaplane
Proficient in Lash Lift & Tinting
Facials and Chemical Peels
Analytical and Critical Thinking
Employee training and development
Excellent team player
Relationship building and management
Professional demeanor
Timeline
Lead Aesthetician
B. Sweet
03.2021 - Current
Manager
Salon Rosé
05.2020 - 03.2021
Esthetician
Massage Envy
08.2019 - 03.2020
Salon Coordinator/Manager's Assistant
Salon Rosé
12.2018 - 08.2019
Esthetics License - Esthetics
Avenue Five Institute
03.2018 - 11.2018
Install Coordinator
Allied Stone
02.2017 - 12.2018
High School Diploma -
Forney High School
04.2006 - 06.2009