Ashlin Arizola
Windsor Locks,CT
Summary
Driven and detail-oriented individual with strong problem-solving and customer service skills. Dedicated to providing highest level of service to costumers with proven ability to effectively manage and motivate coworker/employee/student learning. Offering strong organizational and engagement skills.
Overview
5
5
years of professional experience
Work History
Long-Term Substitute Teacher
Kelly Educational Services
08.2023 - Current
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Utilized differentiated instruction techniques to accommodate diverse learning needs within the classroom effectively.
- Enhanced classroom management, implementing positive reinforcement techniques to foster a supportive learning environment.
FOH Manager
Cafe Ole Restaurant
04.2023 - 05.2024
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Promoted upselling strategies among servers, leading to higher average check values per transaction.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Fine Dining Server
Ocean Reef Club Key Largo
09.2022 - 04.2023
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Fostered welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
Server
Landry's
02.2019 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Thomas Edison Preparatory High School
Tulsa, OKSkills
- Instructional Strategies
- Oral communication
- Customer Service
- HIPAA Compliance
Timeline
Long-Term Substitute Teacher
Kelly Educational Services
08.2023 - Current
FOH Manager
Cafe Ole Restaurant
04.2023 - 05.2024
Fine Dining Server
Ocean Reef Club Key Largo
09.2022 - 04.2023
Server
Landry's
02.2019 - 02.2022
High School Diploma -
Thomas Edison Preparatory High School