Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashly Caballero

Fairfield,OH

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Team Leader

Profill solutions
Fairfield , OH
07.2024 - 03.2025
  • Setting clear goals
  • Monitoring team performance
  • Understanding training needs and skill gaps
  • Overseeing day to day tasks
  • Ensuring work processes are maintained

Customer Service Representative

CC Electric
Fairfield, OH
03.2022 - 06.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

Fairfield Senior High School
Fairfield, OH
05-2023

Skills

  • Customer satisfaction measurement
  • Complaint resolution
  • Consultative Sales
  • Scheduling
  • Appointment Scheduling
  • Customer Service
  • Problem Resolution
  • Fluent Bilingualism

Timeline

Team Leader

Profill solutions
07.2024 - 03.2025

Customer Service Representative

CC Electric
03.2022 - 06.2024

High School Diploma -

Fairfield Senior High School
Ashly Caballero