Fluent
Motivated team player experienced in providing exceptional customer
service. Proven ability to remain calm and professional in high-stress
situations while being able to quickly and effectively resolve customer
complaints. Possesses exceptional communication, organizational and
multitasking skills. Committed to providing the highest quality service
and creating a positive customer experience.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Front Desk Associate
Party City
Miami, Florida
01.2023 - 07.2023
Emptied trash cans and carried full trash bags to dumpsters and outside
garbage bins
Able to collect dirty laundry from each room for laundering services.
Adept at washing dishes, taking out the garbage and recycling items.
Maintained a safe working environment by adhering to established safety
protocols
Disinfected and cleaned bathroom areas, refilling dispensers.
Swept and mopped floors and vacuumed carpets.
Glass Windshield Assistant
Quality Auto Glass LLC
Miami, Florida
10.2022 - 01.2023
Repaired minor scratches on windows using special compounds to blend out imperfections
Adhered strictly to company policies related to safety protocols at all times.
Ensured that work areas were clean and organized at all times during job performance
Assisted in seating guests and managing the waiting list.
Maintained a updated knowledge base of current products, services, pricing, promotions.
Medical Assistant
Best Medical Center
Miami, Florida
02.2020 - 10.2021
Handled incoming calls promptly and professionally, providing information or
transferring calls as necessary
Provided guidance and assistance to new employees during onboarding
process
Ensured compliance with all company policies related to cash handling
procedures
Provided efficient and courteous service to customers.
Accurately processed customer payments using cash, credit cards, and checks.
Maintained inventory and store visual presentation to meet customer needs.
House Cleaner
, Florida
07.2020 - 08.2020
Authorized drug refills and provided prescription information to pharmacies.
Collected blood, tissue and other laboratory specimens, logged specimens, and
prepared them for testing
Recorded patients' medical history, vital statistics, and information such as test
resulted in medical records
Demonstrated proficiency in performing administrative duties such as data
entry, answering phones, ordering supplies, and managing patient records
Greeted and logged in patients arriving at office and clinic.
Cleaned treatment rooms and medical instruments, complying with infection