Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
LPN Office Nurse
Dr. Eddie Thomas
05.2008 - 11.2010
Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
Completed paperwork and prior authorizations and scheduled appointments for patients.
Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
Administered medications and injections to patients.
Evaluated patient histories, complaints, and current symptoms.
Reviewed patient history to verify conditions and current medications.
LPN Office Nurse
Wayne Family Practice
02.2008 - 05.2008
Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
Administered medications and injections to patients.
Responded to patient requests with appropriate clinical and personal assistance.
Took samples to complete diagnostic and routine assessment tests.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Provided patient education on health care issues and prescribed medications.
Administrative Assistant/Cashier
Harris Ace Hardware
01.1999 - 05.2008
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained inventory of office supplies and placed orders.
Enhanced office environment, organizing spaces for better workflow and employee comfort.
Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.