Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Ashly Graham

Ashly Graham

Bakersfield,CA

Summary

Dynamic leader with proven expertise in staff management and customer service honed at Emails of Arizona. Skilled in fostering team building and driving process improvement, significantly enhancing team productivity and customer satisfaction. Excels in strategic planning and complex problem-solving, ensuring high-quality standards and efficient operations.

Overview

2018
2018
years of professional experience

Work History

Supervisor

Emaids of Arizona
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Crew Member

Little Ceasers Pizza
04.2017 - 06.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Education

High School Diploma - High School

North High School
Bakersfield, CA
04.2016

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Employee motivation
  • Complex Problem-solving
  • Strategic planning
  • Staff development
  • Team building
  • Processes and procedures
  • Process improvement
  • Relationship building
  • Negotiation

Timeline

Crew Member

Little Ceasers Pizza
04.2017 - 06.2017

Supervisor

Emaids of Arizona

High School Diploma - High School

North High School

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Ashly Graham