Ashly Harvey
Compton,CA
Summary
Experienced professional seeking a full-time position to leverage skills and contribute to organization growth. Excels in diverse settings and enjoys collaborating with families and communities. Dedicated liaison with strong interpersonal and organizational abilities, known for mediation and legal support expertise. Skilled in developing detailed strategies to achieve desired outcomes and analyzing internal procedures. Highly organized, efficient, and communicative, adept at coordinating business operations with internal and external stakeholders. Effective in streamlining processes, resolving issues, and improving communications as a trusted intermediary. Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Homeless Liaison/ Discharge Coordinator Supervisor
Anaheim community hospital
Anaheim, USA
09.2024 - Current
- Coordinating with healthcare team members to develop discharge plans that address patients' specific needs
- Ensuring a smooth transition from hospital to home or another care facility/shelter
- Providing education and support to patients and hospital staff in the development and implementation of discharge plans
- Conducting assessments to identify the specific needs and goals of individuals
- Overseeing the Developing personalized support plans.
- Implementing tailored interventions to promote independence and overall well-being
- Identifying and engaging with community members and city council regarding housing solutions for the homeless discharging from hospitals
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Outreach Case Manager
Citynet
Santa Ana
07.2023 - Current
- Conducted initial assessments to determine client eligibility for programs and services.
- Researched and analyzed community needs to determine program directions and goals.
- Maintained confidentiality and adhered to professional ethics and standards.
- Transitioned clients to different providers based on progress or needs.
- Provided referrals to appropriate medical, mental health, and social services.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Provided crisis intervention support for clients in emergency situations.
- Participated in professional development activities related to case management best practices.
Case Manager
People Assisting The Homeless (PATH)
Venice, USA
08.2023 - 09.2024
- Accepting and processing referrals from funders
- Conducting intakes and needs assessments and collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care and their short- and long-term goals
- Meeting with established guests to support their progression towards ISP goals
- Providing on-going case management support for guests' ISP goals including assistance with benefits establishment, obtaining identification documents, employment linkage, housing referrals and accessing health care
- Utilizing and developing community resources to broker and link guests to services
- Knowledge with clarity and ICMS
Program Assistant
UNION RSCUE MISSION
12.2021 - 07.2023
- Facilitated conflict resolution and intervened to diffuse any potential volatile and/or hostile situations, as needed
- Actively monitored guests, ensured compliance with all program's guidelines and expectations
- Conducted property/room inspections, as needed
- Followed established protocols for medical emergencies and unusual/disruptive activity
- Provided written documentation, as required (May include reports, presentations, and data analysis)
- Assisted with intake, discharge, and/or orientation processes, as requested
- Attended scheduled department/team meetings, as requested
- Conducted other tasks and projects assigned by Program Manager (Depending on location, tasks may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers)
Education
Master of Science - Applied Behavior Analysis
Walden University
Minneapolis, MN05-2026
Bachelor of Science - CORRECTIONAL PROGRAM SUPPORT SERVICES
University of Phoenix
Tempe, AZ11.2024
Associate - liberal arts & sciences
Santa Barbra City College
06.2022
Skills
- Assessment capabilities
- Evaluation capabilities
- Verbal and written communication
- Team Collaboration
- Collaborative relationships
- Goal Setting
- Policies and procedures implementation
- Strategic Partnerships
- Activity Planning
- Conflict Mediation
- Assertiveness
Timeline
Homeless Liaison/ Discharge Coordinator Supervisor
Anaheim community hospital
09.2024 - Current
Case Manager
People Assisting The Homeless (PATH)
08.2023 - 09.2024
Outreach Case Manager
Citynet
07.2023 - Current
Program Assistant
UNION RSCUE MISSION
12.2021 - 07.2023
Master of Science - Applied Behavior Analysis
Walden University
Bachelor of Science - CORRECTIONAL PROGRAM SUPPORT SERVICES
University of Phoenix
Associate - liberal arts & sciences
Santa Barbra City College