Microsoft Office Suite
Ashly Jones
Mesquite,TX
Summary
Dynamic professional with a proven track record at St. Philip & St. Augustine Catholic Academy, enhancing student engagement through innovative teaching and lesson plan development. Excelled in hardware troubleshooting and interpersonal communication, significantly improving educational outcomes. Expert in adapting technology for interactive learning, demonstrating exceptional adaptability and a commitment to excellence in educational technology.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technology Teacher
St. Philip & St. Augustine Catholic Academy
2020.07 - Current
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Library Manager
St. Philip & St. Augustine Catholic Academy
2015.07 - Current
- Managed collections of print and electronic data for public and private access via reference and borrowing.
- Taught children about library practices via individual and group instruction.
- Oversaw media, catalog and instructional areas.
- Educated library patrons about policies for checking out materials and using resources.
- Led campus in use of instructional technology to engage students in interesting and retentive learning.
- Executed setup and breakdown of speakers, cables and computers.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Tracked loans of media equipment and materials.
Front Desk Receptionist
Baylor Family Medicine at Lakewood
2013.12 - 2015.07
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled assignments independently with good judgement and critical thinking skills.
Patient Care Coordinator
Baylor Family Medicine Residency Program
2012.12 - 2013.12
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Provided excellent customer service to patients and medical staff.
- Organized patient records and database to facilitate information storage and retrieval.
- Followed document protocols to safeguard confidentiality of patient records.
- Answered incoming calls, scheduled appointments and filed medical records.
Surgery Scheduling Coordinator
Madsen Orthopedics
2011.02 - 2013.12
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Educated patients about surgeries and provided treatment plan documentation.
Church Secretary
St. Philip the Apostle Church
2006.11 - 2011.02
- Handled church correspondence, member database and building scheduling.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Greeted visitors, callers and members of congregation courteously and promptly
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Veterinary Receptionist
Creek Crossing Animal Clinic
2006.05 - 2009.07
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Maintained current and accurate medical records for patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
No Degree - Educational Leadership
University of Arizona Global Campus
Chandler, AZNo Degree - Elementary Education
Western Governors University
Salt Lake City, UTHigh School Diploma -
Bishop Lynch High School
Dallas, TX05.2005
Skills
Business Intelligence
- Search Engine Optimization
- Hardware troubleshooting
- Lesson Plan Development
- Student Engagement
- Collection development
- Interpersonal Communication
- Literacy development
- Presentation Development
- Adaptability and Flexibility
Certification
Alternative Basic Library Education License
Class Dojo Mentor
Discovery Education Network Star Mentor
Software
Google Applications
Database Management
Social Media Management
Timeline
Technology Teacher
St. Philip & St. Augustine Catholic Academy
2020.07 - Current
Library Manager
St. Philip & St. Augustine Catholic Academy
2015.07 - Current
Front Desk Receptionist
Baylor Family Medicine at Lakewood
2013.12 - 2015.07
Patient Care Coordinator
Baylor Family Medicine Residency Program
2012.12 - 2013.12
Surgery Scheduling Coordinator
Madsen Orthopedics
2011.02 - 2013.12
Church Secretary
St. Philip the Apostle Church
2006.11 - 2011.02
Veterinary Receptionist
Creek Crossing Animal Clinic
2006.05 - 2009.07
No Degree - Educational Leadership
University of Arizona Global Campus
No Degree - Elementary Education
Western Governors University
High School Diploma -
Bishop Lynch High School
Alternative Basic Library Education License
Class Dojo Mentor
Discovery Education Network Star Mentor
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