Ashly Kilzer
Stafford,VA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering 9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration, as well as verifying insurance and obtain prior authorizations for DME, imaging, specialty care or other patient needs. Positive and upbeat with excellent communication skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Island Family Medicine
09.2012 - 08.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
Medical Office Administration - Medical Administration
Martinsburg College
Martinsburg, WV08.2023
Certificate of Medical Assisting - Medical Assisting
Brandford Hall Career Institute
Springfield08.2009
Skills
- Suctioning
- Knowledge of EKG Rhythm Interpretation
- Operating EKG Equipment
- Lab Equipment Calibration
- Lab Equipment Operation
- Medical Terminology
- Foley Catheter Insertion and Removal
- Simple Dressings
- Active Listening
- Updating Medical Records
- EKG Set Up and Monitoring
- Sterile Procedures and Techniques
- Electronic Medical Record
- EMR Systems
- Therapeutic Procedures
- Restocking Lab Supplies
Timeline
Medical Assistant
Island Family Medicine
09.2012 - 08.2015
Medical Office Administration - Medical Administration
Martinsburg College
Certificate of Medical Assisting - Medical Assisting
Brandford Hall Career Institute
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