Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashly Miller

Weatherford

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

16
16
years of professional experience

Work History

District Manager

Wallace Management
06.2024 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Generated reports to track employee time and attendance.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Tracked employee vacation, sick and personal time.
  • Processed timecards and payroll data for team of employees.
  • Assisted with recruitment and onboarding of new employees.

Branch Manager

Wallace Management
09.2021 - Current
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Maintained friendly and professional customer interactions.
  • Consulted customers to boost product sales and services.
  • Examined customer loan applications for loan approvals and denials.
  • Complied with regulatory guidelines and requirements.
  • Complied with established internal controls and policies.

Account Manager

Wallace Management
03.2021 - Current


  • Contributed to team objectives in fast-paced environment.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Developed, maintained and utilized diverse client base.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Recorded accurate and efficient records in customer database.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Security Guard

TriCorps Security
06.2019 - 03.2021
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle,\ and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Examined doors, windows and gates to verify security.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Investigated suspicious activities and persons to maintain security of premises.

Crew Member

McDonalds's
04.2009 - 03.2019
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Associate of Science - Criminology And Forensic Technology

ITT Technical Institute
Oklahoma City, OK
09-2015

Skills

  • Policy enforcement
  • Financial management
  • Training and coaching
  • Operations management
  • Customer service
  • Policies and procedures
  • Decision-making
  • Team leadership
  • Leadership skills
  • Business administration
  • Team development
  • Goal setting and performance metrics
  • Conflict management
  • Recruiting and hiring
  • Staff supervision
  • Employee scheduling
  • Customer relations

Timeline

District Manager

Wallace Management
06.2024 - Current

Branch Manager

Wallace Management
09.2021 - Current

Account Manager

Wallace Management
03.2021 - Current

Security Guard

TriCorps Security
06.2019 - 03.2021

Crew Member

McDonalds's
04.2009 - 03.2019

Associate of Science - Criminology And Forensic Technology

ITT Technical Institute

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