Ashly Nieves
Atlantic City,Nj
Summary
District Training Manager with extensive experience at Journeys, skilled in theft investigations and staff leadership. Successfully reduced inventory shrinkage through strategic audits and training sessions. Proven ability to enhance compliance monitoring and foster team collaboration, ensuring a safe and efficient retail environment. Committed to driving operational excellence and employee development.
Overview
10
10
years of professional experience
Work History
Loss Prevention Manager in Training
Journeys
02.2023 - 06.2025
- Conducted thorough investigations into theft incidents, coordinating with law enforcement when necessary.
- Coached employees on effective loss prevention methods to enhance team productivity.
- Analyzed data to identify patterns in inventory discrepancies.
- Managed audits of inventory control processes, ensuring compliance with company policies.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Performed thorough cash audits and deposit investigations.
- Conducted daily store walk-throughs to identify potential security risks.
- Trained staff and managers on security best practices, protocols and procedures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible.
- Collected cycle counts weekly from 22 stores in the district.
- Collected bulk counts monthly from 22 stores in the district
District Training Manager
Journeys
05.2021 - 06.2025
- Merchandise and Vm changes every season. Change front tables every 6weeks. Swap octagon merchadise every week with new products.
- Work with your DSM to identify, recruit, interview, and hire management candidates, as well as assist in staffing stores within the district.
- Your expected to continue to achieve sales goals and SOPs in your own store as well as the stores you maintain responsibility for. You and your store will lead by example to show the Managers in your district how It's done!
- Mentored store managers in effective training techniques, improving team engagement and retention rates.
- Mentored co managers and sales leads, providing guidance on best practices and professional development opportunities.
- Evaluated employee progress and provided constructive feedback, leading to improved job performance.
- Managed new employee orientation training process for more than 20 employees each year.
- Perfecting your ability to identify training and development opportunities throughout your district. You will work with your DSM to determine action plans to improve sales performances and operational execution.
- Travel to conduct full-day store visits to ensure the ongoing training and development of the managers in your district.This will also include verifying that employees are properly placed in their current positions.
- Utilized storeforce to track employee progress and identify areas for improvement.
Store Manager
Journeys
07.2016 - 05.2021
- Responsible for the training and development of all store staff. You will also identify unacceptable work performance and hold your team accountable.
- Managed team schedules, optimizing labor allocation for peak sales periods.
- Utilized training programs for 15-25 new employees, enhancing product knowledge and sales techniques.
- Strengthened team cohesion through frequent coaching and feedback interactions.
- Oversaw daily operations to guarantee efficient store functioning.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Co Manager
Journeys Shoes
10.2015 - 07.2016
- SALESMANSHIP-consistently beat your personal sales goals and SOPs and the stores
- COACHING, TRAINING, & DEVELOPING OTHERS- lead, teach, and identify areas of opportunity in others.
- BEING SELF-DISCIPLINED- hold yourself accountable to arriving each day with a consistent level of energy and commitment to the behaviors, with a focus on driving sales.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop strategies that effectively assisted us with daily workload.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions for 15 associates.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business sales.
- Expected to supervise and participate in the completion of various tasks (processing shipments, helping with VM changes, and completing markdowns.)
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06.2004
Skills
- Bilingual(Spanish)
- Highly dependable
- Fast Learner
- Team Leader
- Loss prevention training
- Store audits
- Staff leadership
- Interviewing techniques
- Detail-oriented
- Teamwork and collaboration
- Reliability
- Multitasking Abilities
- Excellent communication
- Team building
Accomplishments
Won 2 100k awards
Won the 2 million dollar award
Timeline
Loss Prevention Manager in Training
Journeys
02.2023 - 06.2025
District Training Manager
Journeys
05.2021 - 06.2025
Store Manager
Journeys
07.2016 - 05.2021
Co Manager
Journeys Shoes
10.2015 - 07.2016
High School Diploma -
Atlantic City High School