Ashly Volavka
Ramsey,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, 20 years of professionalism and willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Disability Claims Specialist, Sr
Sedgwick Claims Management
12.2021 - Current
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Maintained confidentiality of patient finances, records, and health statuses.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Verified client information by analyzing existing evidence on file.
- Posted payments to accounts and maintained records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Processed and recorded new policies and claims.
- Mentored junior team members in handling complex cases, resulting in better decision-making and improved overall team performance.
- Reduced claim processing time by conducting thorough assessments and providing accurate documentation for each case.
- Demonstrated attention to detail when reviewing medical records, enabling accurate assessment of functional limitations caused by disabilities.
- Provided exceptional service to clients through prompt response times, clear explanations of policy terms, and compassionate support throughout the claims process.
- Managed high caseloads effectively, ensuring all disability claims were processed promptly and accurately.
Legal Assistant
Prescott & Pearson, P.A
05.2005 - 12.2021
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
Education
High School Diploma - All Required
Anoka High School
06.2004
Skills
- Corporate Policies and Procedures
- Customer Inquiries
- Customer Relations
- Billing Procedures
- Microsoft Office
- Team Meetings
- Outstanding Clerical Abilities
- Excellent Administrative Abilities
- Data Entry Software
- Recordkeeping Organization
- Secure Data Practices
- Continuous learning mindset
- Time Management Capabilities
- Self-Motivation and Initiative
- Documentation proficiency
- Strong communication abilities
- Teamwork and Collaboration
- Attention to Detail
- Reliability
- Critical Thinking
Timeline
Disability Claims Specialist, Sr
Sedgwick Claims Management
12.2021 - Current
Legal Assistant
Prescott & Pearson, P.A
05.2005 - 12.2021
High School Diploma - All Required
Anoka High School