Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Ashlyn Alexander

Ashlyn Alexander

Theodore,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

USA HEALTH Providence Hospital
06.2023 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Travel Certified Nursing Assistant

Lakewood Landing Assisted Living Facility
08.2024 - 11.2024
  • Managed challenging behaviors displayed by patients with mental health issues or dementia, maintaining a safe environment for all involved parties.
  • Maintained the cleanliness of assigned patient rooms, upholding high standards of hygiene and contributing to a comfortable healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Touchpoint

10.2022 - 05.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Developed and maintained positive relationships with customers to enhance service.

Team Leader

Southern Sweets Bakery
08.2015 - 05.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Customer Service Representative

Pilot Catastrophe
09.2022 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service Associate

Chick-fil-A
08.2018 - 05.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Volunteer

YMCA
11.2018 - 11.2018
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

Nursing Assistant

A&O Healthcare Institute, Mobile, AL
05.2023

High School Diploma -

Theodore High School, Theodore, AL
05.2020
  • 3.2 GPA
  • Extracurricular Activities: Soccer , Basketball
  • Key Club Member
  • Exceptional Queen of Beauty Member

Skills

  • Customer Service and Assistance
  • Employee Management
  • Verbal Communication
  • Guest Services
  • Nutritional Support
  • Maintaining Clean Work Areas
  • Time Management
  • Charting Expertise
  • Activities of Daily Living (ADL) Assistance

Certification

  • CNA - Certified Nursing Assistant

Additional Information

Cpr certified

Timeline

Travel Certified Nursing Assistant - Lakewood Landing Assisted Living Facility
08.2024 - 11.2024
Certified Nursing Assistant - USA HEALTH Providence Hospital
06.2023 - Current
Touchpoint -
10.2022 - 05.2023
Customer Service Representative - Pilot Catastrophe
09.2022 - 10.2022
Volunteer - YMCA
11.2018 - 11.2018
Customer Service Associate - Chick-fil-A
08.2018 - 05.2020
Team Leader - Southern Sweets Bakery
08.2015 - 05.2023
A&O Healthcare Institute - , Nursing Assistant
Theodore High School - High School Diploma,

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